I have stayed here a few times now when down in Newcastle on business and I have to say each experience has been excellent. The rooms have been comfortable, clean; the breakfasts have been good (except marmalade seems to be in short supply in th is part of Newcastle) and the staff have been consistently excellent. The hotel is a convenient distance from the organisation I visit in Newcastle and is not too far from the city centre and I regularly walk it in 15 minutes or so. Overall, I think the Holiday Inn Jesmond Road is pretty damned good and I'd recommend it for anyone visiting Newcastle.

Staff were welcoming and friendly, service very good, rooms clean and comfortable with good heating adjustable system, a great shower. Only problem was the mirror - A narrow horizontal job that I could only see my head in if I rested it on the dressing table top. Bizarre. My photo illustrates...I hate drying my hair without a mirror and can't believe Holiday Inn got this so wrong.

Restaurant was friendly, food ok - Italian - 6 out of 10. Couldn't do Carbonara - they had nor cream. Selected light meal - pizza with salad was fine but the pizza was way too big. A great selection at breakfast - only exception being tea - which was self service - water well off the boil in flasks. Changed to coffee. It was fine. I'll be back, but I'll beware of the 'light meals' and make sure I take a mirror.

Ideally situated for visiting Longbenton, as the Metro stops just round the corner. A modern hotel, with an excellent Italian restaurant, small gym, friendly staff and good breakfast.

My room was a good size, had everything needed including complimentary wifi (up to 500mb in 24 hours). Quite a limited choice of free TV channels, but otherwise couldn't fault the room. Complimentary newspaper, bottled waters, orange juice and chocolate bars in the fridge in the room were a bonus.

Recommended!

The staff are very smartly presented and Proffesional. Bar and waiting staff seem to be pros not earning min wage in their spare time... Room is spacious and modern. No much of a view but never came to a city centre for that. Complimentey mini bar... Great hotel!