Ideally situated for visiting Longbenton, as the Metro stops just round the corner. A modern hotel, with an excellent Italian restaurant, small gym, friendly staff and good breakfast.

My room was a good size, had everything needed including complimentary wifi (up to 500mb in 24 hours). Quite a limited choice of free TV channels, but otherwise couldn't fault the room. Complimentary newspaper, bottled waters, orange juice and chocolate bars in the fridge in the room were a bonus.

Recommended!

The staff are very smartly presented and Proffesional. Bar and waiting staff seem to be pros not earning min wage in their spare time... Room is spacious and modern. No much of a view but never came to a city centre for that. Complimentey mini bar... Great hotel!

I stayed here for a week before Christmas. My room was small, freezing and musty. The first morning there was no water - there was a burst pipe. These things happen I guess so I was given another room on the other side of the hotel - it was nice and spacious, bright and the shower was really good. I stayed again this week and was told that side of the hotel was closed. The room I got was OK, not great. I checked the water and it was luke warm at best so I contacted the desk and was told the maintenance man had fixed it that day and it would be fine in the morning. Well, the next morning I couldn't get in the shower, it was too hot and no water from the cold tap at all. I complained again and got moved to a room opposite - the shower was very poor but I could at least get into it. The window was broken so wouldn't close properly and the bathroom was freezing. I will never go back - if you decide to chance it, insist on the left side of the hotel (as you look at it) or preper for a miserable stay. Generally most of the staff were fine and friendly, a couple weren't, but I got the distinct impression they were all very inexperienced. Breakfast was hit and miss - cold more often than not.

This hotel is great for a visit to Newcastle. Located in a quiet area outside the city centre but still very handy as it is very near an underground station or approx. 20 min walk into the centre. Taxi back at night only cost £4.OO. Lovely comfortable, clean hotel and helpful staff. Hadn't stayed in a Holiday Inn before but definately would again if they are all as good as this one!