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“Good choice for Newcastle upon Tyne” 4 of 5 stars
Review of Novotel Newcastle Airport

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Novotel Newcastle Airport
3.0 of 5 Hotel   |   Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England   |  
Hotel amenities
la truchere
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good choice for Newcastle upon Tyne”
4 of 5 stars Reviewed April 19, 2013

Thoroughly satisfactory in respect of accommodations, facilities and services. Reasonable walking distance to Metro with transport service to city centre.
Exceptional attentiveness and responsiveness of staff distinguish this hotel and encourage return.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 29, 2013
"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson]
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Redcar, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 14, 2013

I stayed at this hotel with my two children aged 8 and 13. On arrival the hotel lobby is very impressive, clean and staff friendly and helpful. Breakfast was just £8.50 for myself and the children were free which is excellent value and it was delicious. The pool is small but very nice and great for the kids, the rooms were spacious with a door between the bedroom and the door to the hall meaning there was no noise at all, never heard the planes taking overhead either. I will definitely visit this hotel again, the only one thing I could say is that it would be better to include the price of the parking in with the price but otherwise I can't fault it.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 16, 2013
"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [Sheena Hodgson General Manager ]
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
REDCAR
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 13, 2013

My wife and I have stayed at the Novotel a couple of times as we fly out from Newcastle Airport which is about 3 miles away from the hotel.

The check in was quick with no trouble at all, I booked our room on the Laterooms website and you get an excellent discount if you plan to book early and ahead of time.

The hotel itself is very clean, rooms are spacious and the beds are big and comfy.

The breakfast is very good and there is always plenty of choice.

There is a toby carvery a short walk from the hotel if you want to eat out or you can eat in.

We are staying here again later in the year. The only minor problem is the £5 car parking charge which you have to pay before you leave, this should be included in the overall price.

Overall it is a nice place to stay at if you flying out from Newcastle Airport and I would recommend this hotel.

Room Tip: Book your room on laterooms.com. If you are planning to book this quite a few months in advance you...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 29, 2013
"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson]
"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire, United Kingdom
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed April 13, 2013

Booked this hotel using park and stay cost about £100 for 10 days parking and 1 night stay which we did on our return to the UK.

The service is superb upon arrival a taxi was booked to take us to the airport, on return we went to the taxi desk in the airport who sorted us out in no time to get us back to the hotel.

The hotel room was modern and had a good feel to it, the lift and corridors could do with a spruce up though.

All in all this is a fab service and one we would definitely use again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 16, 2013
"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We do offer some great deals in the fully inclusive parking ackages. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson)
"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldham,Lancs
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 11, 2013

Ive stayed at this hotel a few times and loved it until i went a few weeks ago and found out that
now to park my car there its £5 a day which is ridiculous if you're staying there you should not have to pay this much for parking, a few people said the same as you're not told about this charge when booking you only find out when you get there and they land it on you.
Its a shame as this is a very nice hotel but i wont be going back until this is changed, i dont mind paying for parking but this it too steep

Room Tip: All the rooms are very good and quiet so any room is a good room
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 16, 2013
"Many thanks for your kind review. I am glad my team made your stay enjoyable. Parking has always been chargable and this mentioned on our website. I do hope you re-visit in the near future.. [General Manager Sheena Hodgson]
"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

I had not stayed at this hotel and I must say I was very impressed. The hotel is fresh, modern and very welcoming. The front of house staff were very accommodating and polite. The room as very nice especially the shower, I could have spent hours in there. Overall I thought the hotel was perfect for leisure or business and it's in a ideal location.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 16, 2013
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melton Mowbray Leics
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 7, 2013

We only stayed for one night on our way up to Scotland.We chose the hotel as they have some rooms set aside for people travelling with their dog.The check in was efficient and the room was clean , well decorated and with a comfortable bed.We stayed there on a Friday night and had a good sleep and the room was quiet.Breakfast was fine with the usual fare and the tables were situated a decent distance apart .Check out was also efficient .Will use the hotel again in the future.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, April 8, 2013
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [Sheena Hodgson General Manager ]
"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 83 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel

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