At the end of January I had occasion to stay at the Novotel Newcastle Airport. I booked three rooms, for five people, a week before our intended visit for a family funeral nearby. Due to work commitments we arrived at approximately eleven o'clock. The staff member on duty was polite and helpful, checked us in quickly and let us know that the bar was about to close in case we should require a nightcap. We took our bags up to the rooms, all on the second floor and all identical, and returned to the bar for a drink.
The rooms were clean and tidy with the basic facilities you would expect of an Airport hotel, Coffee/Tea, Iron /Ironing board, hair-drier and bathroom supplies. The toilet is separate from the basin and shower and although a basin in the same room as the toilet would be nice it is not a issue worth worrying over. The temperature can be controlled adequately and the double glazed windows provide ample soundproofing from the motorway.
The hallway is standard with the addition of a shoe buffer that came in handy due to the nature of our visit. The lifts were slow to respond and on one occasion stopped before we got in though the staircase is well lit and leads straight into the lobby should you be of an able bodied, fit persuasion.
The breakfast is expensive if booked on the day but is approximately half the price if booked with the room. The Toby Inn, within walking distance, provides an all you can eat buffet breakfast for ~£5 including tea or coffee although the small layout becomes overwhelmed with demand. The Novotel breakfast, if bought with the room, is good value for money and a better option if in a hurry or during popular periods.
We had booked all three rooms for two nights but required one of the rooms for the following evening. On asking the member of staff at the reception desk were told this would not be a problem and that even though we were on a low rate late booking the extended stay would be billed at that rate.
The drinks in the bar are priced as expected for an airport hotel, slightly more expensive and with less choice than the Toby Inn nearby. The staff are great and even late in the evening are helpful and courteous.
Included in the price of the room access to the gym is available at reception. It consists of an adequate number of standard machines maintained well and very clean.
This Novotel is located well for the airport and a good place to stay for business or a short trip.
The rooms are clean and well maintained with all the expected facilities.
The breakfast is good and value for money as long as it is not paid for on the day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 15, 2013
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [Sheena Hodgson General Manager "
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.