I stayed here with my partner for two nights in the run-up to Christmas for the second year in a row and it is quite a nice hotel. I can't comment on the hotel or bar as we really just used it as a base to lay our heads but the room is quite nice, spacious, warm and clean. There were a few Christmas parties going on while we were here but I couldn't hear anything from our first floor room. The bathroom was lovely and clean which is always very important to me. Also used the gym for the first time - small but perfectly functional. Just one minor complaint; the reception desk is rarely manned and staff are normally in the side office. I can understand why they don't man the desk all the time when it's quiet but it did take a little time for anyone to appear when we were checking in and out. Apart from that it's all good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 16, 2013
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. Just to re-assure you, the front desk is always manned (24 hours) but occasionally, the team take the opportunity to work in the back office, but do monitor the front lobby via a camera. I look forward to welcoming you back again soon. Kind regards, [Sheena Hodgson General Manager "
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.