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“Great stay! Comfort & noon checkout!” 4 of 5 stars
Review of Novotel Newcastle Airport

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Novotel Newcastle Airport
3.0 of 5 Hotel   |   Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England   |  
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Berkshire
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Great stay! Comfort & noon checkout!”
4 of 5 stars Reviewed November 21, 2012

I booked a superior Room with queen bed for a night at Novotel Newcastle Airport. Was very pleased with the stay. The bed was very comfy and very clean. Room and bathroom were spacious. Checkout was at noon and the extra hour in bed was welcomed!

Great location for the airport and taxi into town centre is about £10. We passed on breakfast at £13 as it was too early for us to get up and walked across the road to Toby Carvery for a cheap lunch roast!

No complaints at all - will def be staying again if visiting Newcastle.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 27, 2012
Many thanks for placing the review. I am delighted you enjoyed the stay. Please note we do offer promotions on pre-booked breakfast and this often represents 40% discount, allowing you to continue to enjoy breakfast in comfortable surroundings. Thanks again.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 18, 2012

I stayed one night in this Novotel. The look of the hotel was smart and contempory, the room was spacious compaired to smilarly priced business hotels with a full sized sofa alongside the bed. The best thing about my room was the bed, really, really comfy which gave me an excellent nights sleep, just what I needed after an early morning and a very busy day.

The location of the hotel is a little out of the way for access to Newcastle centre so may not suite leisure travellers, but for me it was perfectly located for easy access to the airport and as I was only there one night I ate in the onsite restaurant. I thought that the layout of the bar/restaurant area was very well designed for its target market of business travellers, and I felt perfectly comfortable dinning on my own. The food was prompt and delicious, and the service attentive without being cloying.

I would certainly stay here again next time I need to travel to Newcatle on business.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 21, 2012
Thank you for the very objective review on the site following your recent business stay. The services and facilities you enjoyed are very regularly updated, and with the recent addition of the gym, it is well placed to look after our business guests. Look forward towelcoming you back soon.
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Barrow-in-Furness, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

Really enjoyed our overnight stay, the bed was really large and very comfortable. The gentleman on reception was a credit to your hotel, he was attentive, helpful and welcoming. The package of staying overnight and leaving the car at the hotel was excellent and the use of taxis included to transfer you to Newcastle airport and return was the icing on the cake, summarising absolutely wonderful package, it was totally stress free. I will definitely be using your hotel next time I fly from Newcastle.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 21, 2012
Thank you for posting yuor review. Great to hear such positive comments and feedback is encouraging for the teams. We aim to really take care of our guests and the reference to 'stress free' for yuor stay is great. Please look out for the best ever rates on accor.com - no where will ever show a comparably preferential rate to our own web site offers. Look forward to welcoming you back.
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London
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2012

Stayed 3 nights at Novotel Newcastle. The beds are very comfy and the rooms nice & spacious.

The service in the hotel was very good & the staff very helpful.
The hotel has a large, free carpark plus its about a 10 minute walk from Kingston Park shopping park (Tesco, M&S, Next, TK Max) & Metro Station.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 21, 2012
Thanks for taking the time to make the review following your recent stay. Good to hear you enjoyed the services and facilities. Look forward to welcoming you back next time. Book the best available rates against every other site on accor.com.
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South Shields
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 6, 2012

Just off the A1 north of Newcastle and a short way from the airport, this hotel has good parking deals for holday travellers. Clean and modern with good facilities such as gym and pool for relaxation. Usual hotel drink prices but with a Toby Inn ony 5 mins walk away. Room came with breakfast for good price but then added £5 to park on site! I know city centre hotels charge, but one with amassive car park out of town, no way.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 21, 2012
Thank you for the comments relating to your recent stay. I note particularly the commetn referring to the car parking charge. This is essential as the hotel operates a strong Park and Fly offer linked with the airport and many guests try to leave vehicles as an alternative to placing them at the airport parking base. Thanks for the feedback.
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Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2012 via mobile

Every member of staff I came across offered grey service, food was tasty and reasonably priced, room wa good quality, only thing letting it don was no free wifi anywhere which is becoming more important to travellers nowadays I believe. Overall though very good.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 21, 2012
Good to receive your comments following the recent stay. I am delighted you enjoyed the services and facilities. I note the comment relating to wifi and whilst this is a company standard to charge, we do offer some deals with free of charge internet access inthe bedrooms. Thanks again for the commetns.
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harborough
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 3, 2012

hotel about 15 mins from town centre (£12 taxi). good standard rooms. great for airport.
smooth check in with friendly staff. room didnt have bed made up but recified quickly. bar area a little too sterile for my tastes. check out took too long. all in all a good standard hotel.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sha909, General Manager at Novotel Newcastle Airport, responded to this review, November 21, 2012
Thanks for the very objective comments in your review from your recent stay. Good to receive the comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 77 hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Newcastle Airport 3*
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel

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