Having had a report from friends who stayed here 2-3 years ago and after reading Trip Advisor reviews, my wife and I were looking forward to our 2 night stay. I am afraid to say we were disappointed. The biggest negative was arriving back at the hotel at 10.40 pm on a night when the temperature was close to zero and snow was forecast only to discover we were locked out. After a lot of banging on the door and ground floor windows we were able to raise the "managers" out of bed. They said , "had they been asleep they would not have heard us and we would not have got in". Other observations were, the heated towel rail did not work, there was an odour in the minute en suite shower room, although on the menu there were no kippers for breakfast either morning and the hot breakfast was served on cold plates. All in all we consider the hotel lacks professional management.
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