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“The best service” 5 of 5 stars
Review of Gusto - Newcastle

Gusto - Newcastle
106 Quayside, Newcastle upon Tyne NE1 3DX, England
+44 191 260 2291
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Price range: $0 - $45
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romance, Large groups, Doing business, Outdoor seating, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: Sleek and seductive, Malmaison offers a daringly fashionable setting for sampling sumptuous flavours. Committed to serving the highest quality ingredients, Malmaison sources honest produce from treasured suppliers, and crafts a cutting-edge reinvention of favourite regional recipes. Offsetting the chic dining room, a cosmopolitan bar serves freshly shaken cocktails and an eclectic selection of smooth world wines.
Newcastle, United Kingdom
1 review
“The best service”
5 of 5 stars Reviewed July 30, 2013

Came with a large group for food, Monica was our waitress, I can not praise her enough. She was friendly helpful informative and very accommodating.
I want to thank Monica for making this meal and experience one of the best I have ever had in a restaurant.
Thank you Monica

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUSTOnewcastle14, Business Development Manager. at Gusto - Newcastle, responded to this review, April 11, 2014
Dear Guest, Many thanks for taking the time to provide us with your feedback following your recent visit to GUSTO Newcastle. Many thanks for your positive comments and so glad to hear that you and your party had an enjoyable visit. Please advise us when next booking on your preferred seating arrangements as we will always endeavour to meet any requests where possible. Kind regards, Jessica Hewison. Business Development Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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674 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Greek first
  • Norwegian first
  • Any
English first
Lincolnshire
Top Contributor
91 reviews 91 reviews
78 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
“The best ribeye steak ever”
5 of 5 stars Reviewed July 28, 2013

Visited with family on a busy Friday night, for some reason I was expecting average chain restaurant 'posh'. How wrong I was. Great welcome, really charming staff and your own space despite the number of diners. The carpaccio of bresaola with deep fried taleggio was a taste sensation, not a massive portion but fantastic. Rarely eating steak in a restaurant because they can't cook it as well as I can (in my opinion), I got talked into trying one here. I have never eaten a tastier ribeye, anywhere. Proper chips, as they should always be but rarely are, were perfect. The totally charming Selwyn said I'd be impressed with the sticky toffee pud, despite having little room, and I was. Every restaurant should have a Selwyn! Great recommendation, super staff, a class act overall, a chain restaurant that has found a winning combination.

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUSTOnewcastle14, Business Development Manager. at Gusto - Newcastle, responded to this review, April 11, 2014
Dear Guest, Many thanks for taking the time to provide us with your feedback following your recent visit to GUSTO Newcastle. Many thanks for your positive comments and so glad to hear that you and your party had an enjoyable visit. Please advise us when next booking on your preferred seating arrangements as we will always endeavour to meet any requests where possible. Kind regards, Jessica Hewison. Business Development Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Top Contributor
218 reviews 218 reviews
104 restaurant reviews
Reviews in 99 cities Reviews in 99 cities
148 helpful votes 148 helpful votes
“Fab meal”
4 of 5 stars Reviewed July 28, 2013

Superb meal pate for starter was tasty. Risotto with chicken livers for main was fab so tender and gorgeous savoury taste. Best coffee i have had in a long time so smooth. Service great and we were a large party.

  • Visited July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUSTOnewcastle14, Business Development Manager. at Gusto - Newcastle, responded to this review, April 11, 2014
Dear Guest, Many thanks for taking the time to provide us with your feedback following your recent visit to GUSTO Newcastle. Many thanks for your positive comments and so glad to hear that you and your party had an enjoyable visit. Please advise us when next booking on your preferred seating arrangements as we will always endeavour to meet any requests where possible. Kind regards, Jessica Hewison. Business Development Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, England, United Kingdom
1 review
“Best Italian EVER!”
5 of 5 stars Reviewed July 28, 2013

I came here with my boyfriend in May Half Term and I can honestly say it was one of the most delicious meals I have EVER had. We both had the gnocchi with the pesto and pulled pork and it was AMAZING!! Our waitress, Monica, was so friendly; a real credit to the restaurant as was Dyonne the chef who actually came out the kitchen and gave us the recipe for the pesto sauce when we jokingly asked for it! Thank you!

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUSTOnewcastle14, Business Development Manager. at Gusto - Newcastle, responded to this review, April 14, 2014
Dear Guest, Many thanks for taking the time to provide us with your feedback following your recent visit to GUSTO Newcastle. Many thanks for your positive comments and so glad to hear that you and your party had an enjoyable visit. Please advise us when next booking on your preferred seating arrangements as we will always endeavour to meet any requests where possible. Kind regards, Jessica Hewison. Business Development Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Lovely”
4 of 5 stars Reviewed July 27, 2013

We visited this restaurant on a summer evening and sat outside to enjoy the sunshine. The food was really nice with big portion sizes and reasonably priced. However the service was not very good whether this was because it was a busy evening but we waited ages before a water greeted us with a menu and throughout the meal the staff were not attentive at all. I would return to this restaurant. The decor is lovely

  • Visited July 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUSTOnewcastle14, Business Development Manager. at Gusto - Newcastle, responded to this review, April 14, 2014
Dear Guest, Many thanks for taking the time to provide us with your feedback following your recent visit to GUSTO Newcastle. Many thanks for your positive comments and so glad to hear that you and your party had an enjoyable visit. Please advise us when next booking on your preferred seating arrangements as we will always endeavour to meet any requests where possible. Kind regards, Jessica Hewison. Business Development Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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