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“Once again,first class!” 5 of 5 stars
Review of Hotel du Vin & Bistro Newcastle

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Hotel du Vin & Bistro Newcastle
4.0 of 5 Boutique Hotel   |   Allan House, City Road, Newcastle upon Tyne NE1 2BE , England   |  
Hotel amenities
county durham,england
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
“Once again,first class!”
5 of 5 stars Reviewed January 6, 2013

This was our fourth visit to this hotel;a complimentary upgrade to the Henley Vineyards room certainly did not disappoint! Everything from the entire staff,food quality and housekeeping made for a most enjoyable and relaxing stay;do not stay anywhere else in Newcastle,I am Princess Picky and I love it!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
    303
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Lincoln, United Kingdom
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 22, 2012 via mobile

Have previously stayed at the hotel and paid for the dinner bed and breakfast. On the Internet it states 3 course al a carte with 1 side and coffee. Previously this is what we got and were told you could order anything from the menu. However this time we were advised that we had a limit of £40 each and anything mover we had to pay for. This is fine but it is not what was described on the Internet offer. The room itself was good and the food we ate was fantastic. My husband went for the festive menu and I opted for the dressed crab to start then the filet steak, both were fantastic. The hotel is a little out of the way but if you are looking for a chill out and good food this is the place to come....I would recommend is place..we have booked for feb 2013...but if you have booked food as well please beware if the hidden costs

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 19, 2012

Paid a discounted rate so v good value. Terrace room means its smoker friendly. Fantastic food and breakfast cooked to order (allow time!). Nothing is too much trouble for the staff. Happy to bring European visitor here. Great to relax in a deep big bath watching TV after a long drive. Minibar choices excellent with great snacks too. Location is waiting for the rest of the area to catchup! No shops bars or restaurants in immediate area. But in summer would be an easy walk to the quayside. Will definitely return.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
2 of 5 stars Reviewed December 14, 2012

We booked a mezzanine suite, which was beautiful. Although, in the evening when going to shower there was a horrible smell. We called room services and the hotel representative came to our room and agreed there was an awful smell coming from the shower. He admitted that it usually came from that side of the hotel, and that he will make a report and show to management the following morning. We were not given the choice to change rooms.

The following morning when settling the bill, the management showed terrible customer service while why asked about our room situation. Usually, when you book an expensive room but the facilities are not satisfactory hotels offer financial relief to customers - as it is not our fault you hotel room stinks! After much arguing about customer service principle with the arrogant staff they offered £20. What do you think that sounds like for not being able to take a nice shower, in a premium room booked and paid to have luxurious baths and showers in?

We are have stayed at leading hotels around the world, luxury B&B's, and everything in between. And we just do not find the value or luxury within this hotel.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012 via mobile

Myself and my wife stayed at the du vin for 1 on the 24th November. We came to Newcastle as our first full night away together following the birth of our first born.
During the day we were shopping in the nearby Metro centre which is an amazing shopping experience. After our shopping trip we checked in and from the second we checked in the staff were all very helpful and friendly.
We relaxed for a few hours in the room which can only be described as luxury. We then headed into Newcastle town centre which is only 5mins away in a taxi for a meal and drinks.
Overall our stay in the Hotek Du Vin was amazing and we will definitely be back.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Armadale scotland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2012

Gr8 hotel lovely boutique rooms with stand alone roll top bath and Monsoon shower, 1st class welcome from reception staff member. Only downsides we did not like the conjoining door between the room and next door. You could hear people talking and moving around, luckily our neighbours went out to explore, same as us! Car park overnight (thought this was a bit steep) is £10 per night for on street parking when you can park overnight for £4.00 in an enclosed multistory car park nearby, only found this out on the walk back to the hotel. Nice bar, super comfy seatinge in lounge area. We would return.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leicestershire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed November 23, 2012

We recently visited this hotel and were disappointed. The corridor our room opened onto had the most dreadful sewage smell - possibly from the nearby canal. In addition there was a fee of £10 per night to park in the hotel car park. This seemed excessive as the hotel is not even centrally located. We have visited a number of this chain of hotels and initially were very impressed. Now the attitude seems to be to make as much money as possible.

Stayed October 2012, traveled on business
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Additional Information about Hotel du Vin & Bistro Newcastle

Address: Allan House, City Road, Newcastle upon Tyne NE1 2BE , England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Newcastle upon Tyne
#6 Romantic Hotel in Newcastle upon Tyne
#6 Business Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin & Bistro Newcastle 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Hotel Du Vin And Bistro Newcastle
Du Vin Hotel

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