I have stayed at the Premier Inn Guidford central on many occasions but this was not one of the better visits. We were checked in promptly and given a quiet room, so far so good. Arriving at the room it was cold so we tried to get the heating to work - no luck - thought we'd call reception but there's no number for it (found out later it's 300) so went to reception and the young lady came straight up and spotted that the switch below the heater was off - apparently the up position is on!!
Then I tried to recharge my shaver but there isn't a socket any more - with the refurb of the bathroom they took them out (is this sex descrimination??) - apparently they haven't put them in the new wing either. Reception didn't have any adapters either.
Went down to dinner and asked for a bottle of wine - they didn't have a corkscrew!! So I fetched the travel one I always carry!) We ordered the Seafood platter to share. When it arrived half of it was cold and we sent it back - this was replaced promptly. We ordered Fillet steaks medium rare (and we were very explicit about this) - they arrived well done!
Breakfast wasn't much better - the berry fruits were still frozen and the hot breakfast was tepid.
Have to say that our meal and breakfast the 2nd night was much better.
All the staff were friendly and very helpful but this place needs to get its act together!
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- Also Known As:
- Premier Inn Guildford Central Hotel Guildford