Had a lovely weekend when we stayed last fri and sat for our Anniversary in superior room on dinner b&b package, hotel and grounds beautiful, on arrival reception area was very cold but staff were friendly, our room 306 was a reasonable size and nicely furnished but let down by the bathroom, the ceiling was covered in a large patch of mould as were the tops of the arched windows in the bathroom, this was really disappointing in a room that appeared to have been refurbished. Beware that this hotel is geared towards Weddings, there had been one on the Friday and the only hotel bar was packed with wedding guests (it appears there are no bar facilities in the function rooms? And therefore paying hotel guests have to share the bar area with noisy functions, not what you want on a romantic weekend, but there is no other bar area for guests and there is no entertainment, a pianist would have been lovely... ) On Saturday at breakfast, the buffet breakfast had been decimated by the wedding guests, there was no bacon, no eggs, no juice and a long queue both sides of the buffet, not the service expected of a 4 star hotel. We walked around the gardens after breakfast but were stunned to find glasses littered all over the formal gardens on the ground and in hedges and on walls clearly left by inconsiderate wedding guests and not cleared by the hotel staff by 10am the following day? We took a drive out Saturday morning and headed back for lunch at the hotel, We sat out on the bar terrace in the sun and had our lunch uncomfortably surrounded by wedding guests arriving, fortunately they then left for the ceremony, but we then noticed a sign on the bar terrace reserving the whole area for wedding guests only for the afternoon...so where are the paying hotel guests supposed to go? On Saturday evening we were now prepared that the bar would again be busy with wedding guests overflowing to get drinks from the bar, we went to the restaurant for dinner for the 2nd time, disappointingly the Menu is very limited for a hotel restaurant, more like a pub menu, again certainly not 4 star, and the specials of the day were exactly the same as the previous night? I certainly couldn't have spent another night with this menu, The steak for which there is an extra charge for incl guests was not worth the money. Overall the hotel is lovely in a beautiful setting with great gardens and good leisure facilities although we found the pool too cold for comfort. Sadly the details, the bathroom mould, the one bar, the wedding guests clearly taking priority, the depleted breakfast and the limited dinner menu all let what could be a great hotel down.
- Official Description (provided by the hotel):
- Small dogs allowed with a £50 deposit ... more less
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- Also Known As:
- Wotton House Hotel Dorking
- Wotton Hotel Dorking
- Wotton House Dorking, Surrey, UK