We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Short break” 5 of 5 stars
Review of Ufford Park Woodbridge Hotel, Golf & Spa

Save Saved
You added Ufford Park Woodbridge Hotel, Golf & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ufford Park Woodbridge Hotel, Golf & Spa
3.0 of 5 Hotel   |   Yarmouth Road, Melton, Woodbridge IP12 1QW, England   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Book DIRECT for Best Rate
Ranked #1 of 3 hotels in Woodbridge
Norwich, England
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
“Short break”
5 of 5 stars Reviewed July 13, 2013

a last minute short break and very pleased to say the hotel lived up to previous reviews. We paid a little more for a superior room which had a little balcony and overlooked the golf course. The grounds are immaculate and its obviously a very popular golf course. We took advantage of the spa facilities and had a very relaxing morning. We invited friends to dine with us one evening and the food was superb with excellent service from very friendly staff. Breakfasts are served buffet style and there is plenty for everybody. It is ideally situated for travelling to the Suffolk Coast or the Essex coast (I would recommend the former) or for visiting Constable country.

The room was spacious and very clean although the decor was perhaps a little dated but as we spent only a short while in there it was unimportant.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, July 14, 2013
Thank you for your excellent review regarding your recent short break - we were delighted to read that you felt we lived up to our previous positive reviews and our facilities were clean, well cared for and our food top quality.
We do in fact promote ourselves as being perfectly located in the heart of Suffolk to be the ideal base to explore the coastline and other historic attractions from, so were pleased to see that that was why you stayed with us. We also hope the friends you invited to dine with you also felt our restaurant was good enough quality and value to come back to again.

We very much hope to welcome you back again next time you are in the area.

Best wishes
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

496 people have reviewed this hotel

Traveler rating
    226
    147
    73
    39
    11
See reviews for
107
159
9
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2013 via mobile

I can't wait to post this review it was so spectacular! Check in staff wonderful so welcoming and helpful . Went up to our room wow first thing we noticed how spotless and fresh smelling it was. Then the view amazing . We then went to the bar to have a snack and a drink couldn't believe how reasonable the prices were and the choice was also great. The staff in the bar so polite. food delishes. The breakfast was wonderful and one paticular lady think it was the manager of the dinning room went to so much trouble on our last day to cook our breakfast fresh as I didnt realize breakfast finished at 930 wonderful service. Next stop the spa had a massage best one I have ever had liked that the lady did not chat and made me feel relaxed. Also used the spa really enjoyed it. I would like to mention that the lady that brought me a iron was so lovely and smiley but then I did notice that this is the most friendliest hotel I have ever stayed in all staff were so nice. This hotel should be at least 4* if not more. Really had a fantastic 3 day stay thankyou a very well run hotel. J roberts room 204/205

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, July 11, 2013
Dear Joan
What can we say - what a wonderful review thank you so much - we are enormously proud of all our staff and their positive & helpful attitudes towards all our guests. We will certainly pass on your high praise to every department you mentioned including the behind the scenes housekeeping and kitchen teams.
We also greatly appreciated the fact that you not only felt we should be a 4 star hotel but that we are superb value for money too.
We very much look forward to welcoming you back again in the near future when we are confident you will receive the same top quality treatment.

Kind regards,
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 6, 2013

Stayed as part of a golf society. Had a really good stay. Golf course was very nice and the hotel clean and well presented. The carvery dinner was excellent as was the breakfast - possibly the best food i have had in this style/category of hotel. Above all else possible the friendliest group of hotel staff that i have ever dealt with! Everyone was friendly and couldn't do enough for us.
Only slight downsides is that i felt that the beds were a little small (stayed in a twin but to be fair it is a long time since i have slept in a single!) and no Sky Sports in the bar!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, July 7, 2013
Thank you for your excellent review. We were delighted to read that during your golfing break at Ufford Park you found us to be ''possible the friendliest group of hotel staff that i have ever dealt with'' and that your breakfast & dinner were also exceptional - we will pass on this high praise to all our staff thank you. Sorry about the size of the single beds but they are standard sizes, perhaps next time it would be worthwhile upgrading to a double bed? You also mentioned we had no sky sports in the bar - this is technically correct but we do instead have a different provider than Sky which in fact offers an equally wide choice of sports but still includes all the major matches. Next time please speak to any member of staff in the bar and they should be able to find the sport you require.

We very much hope to welcome you back again soon. With a top winter course we are lucky to be able to offer golfing breaks all year round.

Best wishes
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gnosall, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2013

Stayed at the hotel to be near a family event. Didn't use any of the hotel spa or golf facilities but had a room overlooking the golf course which was very lovely. receptionists seemed very pleasant. The only thing I found was that the bed was incredibly hard other than that, very good.

Room Tip: Choose a room overlooking the golf course if you can.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, July 1, 2013
Dear Carol

Thank you for your great review regarding your recent stay with us. Hopefully next time you visit friends in the area you will get time to experience some of our on-site facilities too, but glad you found both your room and our staff excellent. We were sorry to hear that you found the bed a little hard though - this is always a difficult one as it is such a personal thing but rest assured we do regularly carry out bed surveys and replace our beds when necessary as it is essential that our guests get a good nights sleep.

We hope to welcome you back again very soon.

Kind regards,
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 26, 2013

Very pleasant,the room had been well checked.Stayed for family golf day ,would never return, golf course very slow play no marshalls around ,my brother went up in the buggy two holes on and told them to hurry up.was ok after that.Evening meal wasnt much better and as for breakfast tasteless and dry.All in all wouldnt have golf day here again,sorry.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, June 27, 2013
Dear Jackie
We were disappointed to read your review and especially the headline because you do not mention anything about finding a tampax in your actual review? We were aware that last week 2 gentleman did complain about finding a clean tampax applicator in one of their bedrooms in their dressing table draw - this complaint was passed to the duty manager at the time who immediately called housekeeping and head reception to investigate this. As his bill had already been settled before he raised this matter we said that we were unable to refund him but he then said he would be more than happy if we offered him a free golf buggy as he was about to go out and play golf - which we did and he left more than happy.

Upon further investigation we have since assertained that the bedroom where the applicator was found had not been occupied by a lady since the 8th of June and since this date the room in question had not only had a room inspection carried out by myself & the FOH manager but also the head housekeeper (due to staff shortages) who actually cleaned the room prior to your/his stay and on both occassions all draws were opened and checked and found to be empty, so to be honest we are alarmed and confused as to how it got there prior to your stay. This has honestly never happened before.
You also mentioned the food during your stay was disappointing, which we were sorry to hear about as we do regularly get excellent feedback especially about dinner and breakfast. But we will pass these onto the kitchen in order to continue to improve.
We hope this will reassure you that such matters are certainly not common place at Ufford Park.
Best wishes
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 24, 2013

I bought the 'luxury half day spa experience' for my boyfriend for his birthday. So in June 2013 we headed to Ufford Park for a morning of relaxation and luxury - and it really was.
We arrived at 9.30am and were welcomed by a lovely helpful receptionist who made us instantly feel relaxed. We were offered a complimentary arrival drink and the chance to pre order our lunch which was included in the offer. The menu had everything to choose from - light options like baguettes/paninis/jacket potatoes and heavier options too. The morning was great - we were given a detailed and friendly tour of the thermal suite, and told how to use everything on offer and then we were left to do our own thing. We explored the thermal suite - equipped with spa bath, sauna, 'mineral grotto', steam room, relaxation room, experience showers etc - and the photos on their website do not do it justice. It was state of the art. By the end of our time in the thermal suite we actually fell asleep in the relaxation room - with our whole bodies tingling because we were so relaxed. Afterwards we had a 60 minute full body massage in a couples treatment room - this was not offered to me, I requested it, so do ask for a couples room. The massage was great and the girls made us feel relaxed and comfortable. Afterwards we had lunch - this was light and perfect after a relaxing morning - and then we headed home.
After reading mixed reviews on tripadvisor, I was unsure it if was the right place for us, but don't be put off by the reviews as I thought it was brilliant!
The only criticism I would give would be that the pool was very busy and crowded with children learning to swim etc but we didn't need to swim in the pool as the thermal suite was enough and separate to the pool, so it certainly didn't ruin our morning.
The whole morning was relaxing and perfect, and was definitely worth the money. I would recommend to spend the extra money for longer time in the thermal suite and a longer treatment, as it really is worth it. Also - arrive earlier as the thermal suite does get busy but at 10am we had it all to ourselves!!
I would definitely go back, we forgot all my worries while I was there and we simply chilled out! Perfect.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, June 26, 2013
Dear Sarah
Thank you so much for your excellent review about your spa break with your boyfriend. We were really pleased to read that you had such a wonderful time and that you will certainly come back as well as recommend us to all your friends. Our spa breaks are very popular and always receive excellent feedback especially for our facilities and therapists. Your point about being proactively offered a double treatment room is a very good one, double rooms are available for most body treatments (subject to availability) but perahps we are not advertising the fact loudly enough so will rectify this matter. Thank you.
Your only slight issue was the swimming pool being busy - we do offer adult only swimming times every day at lunch time and early evening for 1 hour but because we are a family friendly hotel with many health club members it can get very busy at times. But glad it didn't spoil your break.
We very much look forward to welcoming you back again very soon. Please make sure you register for our newsletters and spa Ezine so that you are first to know of any special offers we have on!!

Best wishes
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bexhill-on-Sea, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 24, 2013

Visited as part of a Golf Society and stayed two nights.
Complex is fully designed for golf with large driving range, American Golf Outlet Store and a good course with some very pretty holes.
Food quality was very good.
If visiting as a couple it may be worth checking to see that there are no large groups staying? The restaurant does not seperate out so you may be a little drowned out?
If booking a ground floor room go for one that looks on to the course. Those facing the car park are very dark.
Rooms could do with their own fridge units.

Room Tip: Pick a room that faces the golf couse not the car park
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingD, Public Relations Manager at Ufford Park Woodbridge Hotel, Golf & Spa, responded to this review, June 25, 2013
Dear Chris

Thank you for your lovely review regarding your recent golfing groups break - we were really pleased to read that you all enjoyed yourselves and found all the golf facilities & course excellent quality and the food good value. With regards to your comments about the restaurant if we do have lots of large groups we do in fact put the other guests into their own lounge for dinner, so rest assured should you come back as a couple next time you would not be drowned out by large groups.
We very much look forward to welcoming you all back again very soon,

Best wishes
Tarnia Robertson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Ufford Park Woodbridge Hotel, Golf & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ufford Park Woodbridge Hotel, Golf & Spa

Address: Yarmouth Road, Melton, Woodbridge IP12 1QW, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Woodbridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ufford Park Woodbridge Hotel, Golf & Spa 3*
Official Description (provided by the hotel):
Ufford Park Woodbridge Hotel, Golf & Spa is set in 120 acres of historic parkland less than 12 miles from Ipswich town centre and is therefore the perfect affordable destination for Spa, Leisure & Golf Breaks. Either as a couple, a group or as a family - With golf course, swimming pool & gym, thermal Suite Spa, bar & restaurant it is an excellent family owned and run modern hotel. Friendly helpful staff and fantastic views. Children welcomed. Open all year round - great Winter Break options. Top Winter golf course. 4 star Luxury Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Travelocity, Tingo, Despegar.com, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Ufford Park Woodbridge Hotel, Golf & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ufford Park Hotel, Golf Hotel Woodbridge
Best Western Ufford Park Hotel, Golf And Spa
Best Western Woodbridge
Woodbridge Best Western
Ufford Park Woodbridge Hotel, Golf & Spa Suffolk

Owners: What's your side of the story?

If you own or manage Ufford Park Woodbridge Hotel, Golf & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.