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“Much as you would expect” 3 of 5 stars
Review of Prezzo - Newmarket

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Prezzo - Newmarket
2 Exeter Road, Newmarket CB8 8LT, England
+44 (0)1638 669676
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Ranked #42 of 73 Restaurants in Newmarket
Price range: $61 - $61
Cuisines: Italian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Cambridge, United Kingdom
Senior Contributor
35 reviews 35 reviews
33 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Much as you would expect”
3 of 5 stars Reviewed June 24, 2014

In Newmarket and fancied a pizza so gave Prezzo a try. Restaurant nice and airy with plenty of space, but not crowded as it's only Tuesday. Staff very friendly and service was good. A bit disappointed that the VIP pizza base was long and oval rather than big and round, but the posh pepperoni topping was good. Side salad looked tired as if it had been standing around. £20 for pizza, salad and a coke.
Overall ok.

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128 reviews from our community

Visitor rating
    23
    47
    41
    9
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Any
English first
Red Lodge, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Didnt even wait to be seated after shocking "welcome"”
1 of 5 stars Reviewed June 19, 2014

Upon walking through the front door, we were walked past a female member of staff who looked Us up and down and clearly decreed that we were below her; giving Us a rather unpleasant look. After this, we waited approximately 3 minutes (which wasn't bad at all, in essence), to be asked to sit and wait for someone to come and attend Us, by a perfectly pleasant male member of staff.

Sadly, once we were seated and patiently waiting, another female member of staff who was possibly management, informed Us that there were no tables available and that it would be a 15 minute wait. Waiting would not have been any issue at all, had the restaurant been full, however the state of the restaurant was middling to empty and there was at least 10 tables that were free and made up for new customers; none of the tables had any sign of reservation upon them.
We were not offered a drink whilst we waited; the menus we were given, were almost thrown at Us.

Needless to say; from the atrocious customer "service" we experienced, without even having a meal, we promptly left to find another establishment to take our custom. I would personally not step foot into any other Prezzo, purely from the inadequate attempt at service we received from the Newmarket site.

  • Visited June 2014
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saffron Walden, United Kingdom
Contributor
20 reviews 20 reviews
13 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Enjoyable evening!”
3 of 5 stars Reviewed May 31, 2014

Come here quite regularly as it's half way for my friend and I. Staff are friendly and welcoming, menu varied and a reasonable price. Usually vouchers available so make for a reasonably priced evening. This Prezzo in particular is a good size so the tables aren't crammed in which helps.

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North Yorkshire
Top Contributor
65 reviews 65 reviews
35 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
“A good choice”
5 of 5 stars Reviewed May 25, 2014

We booked earlier in the day for evening meal, on arrival for the meal, staff greeted us and service was quick and our choices were delivered in a reasonble time. The food was well presented of adequate portions and nicely cooked. The menu was varied as was the drinks list. Our observations of the staff whilst in the restaurant showed they cared and were eager to please and fulfill the customers requirements without being overfussy. The premises were clean and accomadated quite a large clientel.

Visited May 2014
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Ipswich, United Kingdom
Top Contributor
60 reviews 60 reviews
23 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
“Great food”
4 of 5 stars Reviewed May 5, 2014

We decided to eat at this prezzo, after a day at the races.
The food was lovely, with a selection of different starters and mains ordered, we were a table to 10 so to have no issues this was a bonus.
The only slight down side was the time it took for the waitress to take our order.

  • Visited May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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