Having read other trip reviews we felt this was the place to stay in Bury St E. We soon discovered it was, our room was very good so was the single room our fiend stayed in, so was the excellent breakfast and the staff were very helpful and friendly. We arrived late Saturday afternoon, checked in and decided to explore the town and a local decent beer before we eventually headed off to pre booked dinner. On our return to the Chantry we discovered we had a flat tyre, not a good day of the week to have one of these. The next morning the owner Nigel made it his business to help us out, he arranged for the spare tyre to be changed over and checked out on-line that there was one place open outside the town to get the repair fixed. He made it all so simple for us including great directions to find the repairer and none of this potential stressful situation was allowed to hinder our very pleasant stay thanks to Nigel. Don't hesitate to come to this very pleasant place and experience great hospitality and service - nothing is too much trouble here! Thanks Nigel.