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“Great value and friendly staff” 5 of 5 stars
Review of Premier Inn Stafford North - Hurricane

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Premier Inn Stafford North - Hurricane
1 Hurricane Close, Stafford ST16 1GZ, England   |  
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Rooms from £54
Ranked #2 of 10 Hotels in Stafford
Manchester, United Kingdom
Top Contributor
104 reviews 104 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
53 helpful votes 53 helpful votes
“Great value and friendly staff”
5 of 5 stars Reviewed November 19, 2012 via mobile

You know what you are getting when you book a Premier Inn. It is the predictability that is reassuring for lone women travelling for work purposes. It avoids the risk of a dodgy guesthouse and feels safe. Location here is great for travel and decor clean and functional. You cannot beat price and staff are very friendly. The next door Shire Horse is a good busy and olde worlde (if fake!) pub. Breakfast was nicely served and the place felt cosy and clean. I noticed this place even has a little library with charity box.
hat's not to like?

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM232, Manager at Premier Inn Stafford North - Hurricane, responded to this review, November 27, 2012
Thank you for your lovely comments. We are delighted that you enjoyed your stay with Stafford North Hurricane Premier Inn and we look forward to welcoming you back again soon.

Kind Regards,

Hannah White
Operations Manager
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485 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Portsmouth, United Kingdom
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 9, 2012

Stayed here and the staff on reception were soo enthusiastic and helpful - great to see in a hotel when you have been travelling all day. Room was good and bed fine - quiet.
Breakfast next morning was ok but the staff there could do with a bit of some of the enthusiasim from reception

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 6, 2012

A very pleasant Premier Inn with very helpful staff.
Very handy if your attending the nearby Stafford Horse Trials
It's worth staying here just to go to the nearby Chinese restaurant with the All-You-Can-Eat buffet. Really excellent!

Room Tip: Go to the nearby Chinese Restaurant! It's a must!
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed November 4, 2012

We arrived at the the hotel after returning from Alton Towers for the day which i must say was great and the Fireworks were fantastic way to end the day!!
As for the Hotel simply great service as first time stayed in a Premier inn and will not be the last for sure! Chris who was working on Reception was very friendly and and helpful to say the least. We had a fantastic nights stay and the breakfast did not disappoint either.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM232, Manager at Premier Inn Stafford North - Hurricane, responded to this review, November 9, 2012
Thank you for taking the time to write a review. I will pass on your kind comments to Chris and the rest of the team, who will be delighted to hear that you enjoyed your stay with us here at Stafford North Hurricane Premier Inn. We look forward to welcoming you back in the future.
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Scotland
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 4, 2012

We stayed here for 2 nights last month and for the most part, couldn't recommend it more. The hotel is clean, modern and the rooms large, well made up with comfortable beds. On arrival we were greeted by Chris who made our stay worthwhile. He greeted us and our children like old friends, was extremely helpful and efficient and went above and beyond everything we'd expect. He gave us directions for Alton Towers, where we were taking our son for a birthday treat, some tips on where to eat, what to do etc. Our boys were desperate to get back to the hotel each day to see him! Premier Inn are extremely lucky to have him.

Our only problem we had was the temperature in the room overnight. On the first night it was warm but just about bearable. However, on our second night, the heat was horrific and there was absolutely no airflow. Despite setting our room thermostat at 15 degrees, the temperature didn't drop below 24. As it was October and absolutely freezing cold outside (had to defrost the car in the morning), this couldn't be blamed on the outside temperature. We were unable to open the bedroom window overnight to cool the room down as our son's bed was positioned right at the window and, as stated, it was very cold outside. The heat actually made me so unwell that I spent most of the night in the bathroom, pressed against the tiles in an attempt to prevent me from fainting!

I almost feel bad mentioning the temperature but it really did put a dampner on what was otherwise a lovely stay in a great hotel with amazing staff. If this problem could be sorted out, I'd be back in an instant. Reception was very busy as we were checking out and we were in a hurry so didn't wait to raise the issue. I did, however, email Premier Inn about the horrible night we'd had and disappointingly they haven't bothered to reply to my complaint. We stayed in 3 Premier Inns over the period of a week and afterwards I emailed to offer praise for one hotel and the issues we had with this one and one other. They've responded to the email offering praise but not even an acknowledgement of the complaints. I'd hoped for better from their Customer Services as it's a hotel chain that we use regularly and are overall very happy with.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2012

i know this is going to sound advert like.. but.
on arrival a nice warm welcome and a fast entry service.
the room was as expected clean warm .
Food if needed next door can be booked or ordered when you arrive.
Easy access from M6 j14 .
to sum up a nice quite stay.

Room Tip: if this one is full the spitfire hotel is right accross the road.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
62 reviews 62 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 31, 2012 via mobile

Really impressed by this place. Brilliant value for money. Great reception- warm, welcoming and great with the kids. Offered to book restaurant for us and full of alternative suggestions when the restaurant we fancied was full. Sylvia, one of the receptionists, is outstanding and a fantastic advert for good service. Directions to Alton Towers fabulous. Room really comfy and the bast of all - when my 9 year old lost her 50p in the vending machine, the following morning we were given an envelope with the toothbrush she really wanted inside...which should have been £2.50 - I have a feeling Sylvia sorted it for her- what's total gem. Thank you Premier inn, Stafford- we were really impressed and will return.

Stayed October 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM232, Manager at Premier Inn Stafford North - Hurricane, responded to this review, November 9, 2012
Thank you for taking the time to write a review. Sylvia and the team will be delighted to hear that you enjoyed your stay with us here at Stafford North Hurricane Premier Inn. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Stafford North - Hurricane

Address: 1 Hurricane Close, Stafford ST16 1GZ, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Stafford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Stafford
#2 Family Hotel in Stafford
#3 Romantic Hotel in Stafford
Price Range (Based on Average Rates): $
Number of rooms: 97
Reservation Options:
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Also Known As:
Premier Inn Stafford North (Hurricane) Hotel Stafford
Premier Inn Stafford North - Hurricane Staffordshire

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