Can only agree with a previous reviewer regarding service. There was one person on the bar who seemed to be doing everything - drinks, food orders etc even though there were other staff around doing "other" things. When a queue builds up at a bar it is time for redeployment, no matter what your main job is. (Even Tesco attempt to only have 'one in front" policy at their checkouts) Unlike dinner, lunch is a time when people are in a rush - it is probably the reason why other venues in Stafford seemed to be doing better on the day we visited the town. We decided to give it a try because I believe in making up my own mind. Slow, no atmosphere and very very ordinary is my verdict. Clearly plenty of money has been invested In the design but this in itself will not guarantee return visits if everything else falls short. Sorry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 24, 2014
Thank you for your review and for trying us out. I apologise for the delay but I can assure you this has since been rectified. Maybe you should pop back and try us out again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.