We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food at the Brasserie - Lovely and great value!” 5 of 5 stars
Review of The Swan Hotel

Save Saved
You added The Swan Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Swan Hotel
3.0 of 5 Hotel   |   46-46a Greengate Street, Stafford ST16 2JA, England   |  
Hotel amenities
Ranked #3 of 11 hotels in Stafford
Staffordshire
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
“Food at the Brasserie - Lovely and great value!”
5 of 5 stars Reviewed November 25, 2012

I have eaten lunch here several times and keep on forgetting to praise them for their efforts !
However, better late than never?
The lunch menu is not only very tasty, it's great value at around a fiver or so.
We have often both have the club sandwich (they use lovely carved ham) but one day we decided on the ploughmans and the club sandwich so we could split them (love variety!) The ploughmans was really tasty so we shall do that again.
The staff will happily serve you at the table in the brasserie but unfortunately you have to ask and, the service at the bar is as slow as it is in the evening.
If the management could maybe pop someone in there just to calculate how long they have to wait to be served they would probably train the staff to move just a bit faster especially when there are a few people waiting - I have genuinely witnessed potential customers leave the bar without ordering.
Having said that, it is well worth a visit for the lovely lunch menu.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

214 people have reviewed this hotel

Traveler rating
    123
    63
    19
    7
    2
See reviews for
28
84
13
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
london
1 review
5 of 5 stars Reviewed November 10, 2012

A lovely hotel in a lovely setting alongside a river with a Lake out front. Helpful friendly staff. An excellent restaurant and cosy bar. Decent size rooms with very good service. We went when there was a half price deal on the room which included breakfast and was very good value for money.
Will definitely stay there next time we are in the area provided we can get the same deal. All in all a very pleasant experience.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisLMilwich, Owner at The Swan Hotel, responded to this review, November 15, 2012
Thank you for your review on Trip Advisor. I think you may have got The Swan Hotel confused with our sister hotel The Moat House, Acton Trussell. However I am very pleased you enjoyed your stay with us and hope to welcome you back very soon.
Chris Lewis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertfordshire
1 review
5 of 5 stars Reviewed November 2, 2012

We arrived after a very long and tiring journey to a smiling face and warm welcome. Granted, it wasn't an easy place to find (although we don't have a sat-nav), but just by asking at the nearest shop, and encountering very helpful staff, it wasn't too tricky. We were really pleasantly surprised by the room rate (£68 for a double standard with breakfast) and the overall quality of the room...fabulous! We had never visited Stafford town prior to this visit and it was only because our son was at the university that we made this trip. What an amazing place and such friendly folks! We originally booked a table for 3 for the evening meal and upped that to 5 after he invited his chums - no problem...couldn't be more helpful!The food was excellent and we all had drinks, a main and dessert for an extremely reasonable price - £110 - everything was cooked to perfection and served with a smile - we were more than looked after. Having been out in the town, my husband returned to possibly the most accommodating night porter we've come across - couldn't have been more helpful and friendly! Regardless of some of the other reviews (regarding church bells, noise, traffic, etc) we had a wonderful night's sleep without any disturbance. Breakfast was, again, served with a big smile and some lovely information regarding the history of the area and interesting places to visit. The quality of the food was excellent and without a doubt, we shall be returning to The Swan Hotel for a much longer stay in the, hopefully, not too distant future....fabulous!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Top Contributor
98 reviews 98 reviews
47 hotel reviews
Reviews in 35 cities Reviews in 35 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 31, 2012

We went on a Tuesday night for drinks and pizzas in the bar area. There were quite a few people in there early evening and the atmosphere was really nice and welcoming.

The freshly cooked pizzas were very tasty and the drinks well kept.

Bar staff really friendly and efficient. We really enjoyed our evening :-)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2012

Stayed overnight while visiting Stafford and ate evening meal in the bar, and breakfast next day.

Accommodation was excellent, very large room, although the bed was definitely a double and looked a bit lost given the size of the room.

Food was disappointing, the lamb burger tasted like a birds eye grill steak.

Breakfast the next day was confused by a menu which displayed prices when we thought breakfast was included (which it was). Full English should have been on a smaller plate to make it look less sparse, and one cup of coffee was quite miserly.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portsmouth UK
Top Contributor
176 reviews 176 reviews
55 hotel reviews
Reviews in 67 cities Reviews in 67 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed October 29, 2012

Whilst out with elderly parents in Stafford at the weekend we called into the Swan for a light lunch and I have to say I was blown away by the place. The outside doesn't really do it justice but inside - WOW! Great character and full of history (ask at reception and they will print you off the full history of the hotel; a great touch). We sat in bar overlooking the garden and close to the beautiful roaring log burner. I thought the service was very good, a lovely balanced menu catering for both lighter and full lunches and the food was very good although the smoked haddock rarebit was a little on the meager side in terms of it's value for money. We walked into the restaurant just for a nose, and had a couple of staff asking us if we needed any help which was good. I would definitely recommend this hotel for dining; didnt see the rooms so cant comment on the accommodation.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle-under-Lyme
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 26, 2012

I have stayed in this hotel on two occasions whilst attending functions in Stafford town centre.
The rooms are lovely and unique due to the age of the hotel and the staff very friendly.
The bar and bistro are also very good.
Highly recommended.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Swan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Swan Hotel

Address: 46-46a Greengate Street, Stafford ST16 2JA, England
Location: United Kingdom > England > Staffordshire > Stafford
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in Stafford
#3 Romantic Hotel in Stafford
#4 Family Hotel in Stafford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Swan Hotel 3*
Official Description (provided by the hotel):
The Swan has been providing a warm welcome at the heart of the beautiful county of Staffordshire for nearly 300 years. Nestled in the centre of Stafford's historic and pretty high street, our lovingly restored coaching inn now acts as a vibrant, modern hub for stylish accommodation,dining, relaxed coffee shop, social and family celebrations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Travelocity, Tingo, BookingOdigeoWL and Venere so you can book your The Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swan Hotel Stafford
The Swan Hotel Stafford, Staffordshire

Owners: What's your side of the story?

If you own or manage The Swan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.