This was such a pleasant stay in so many ways. The staff were very customer focused - friendly, efficient, professional and what's more they genuinely seemed to be enjoying their job. There aren't many hotels that could boast that, a real sign of good management. The room was lovely, very well furnished with all the facilities I needed. Very good quality breakfast. There really is very little else I could ask for. Yes it's old and creaky, but that just adds to the charm!
There are so many other hotels that could learn a thing or two from this one, especially their exceptional customer service levels. They really have got it spot on. I've gone through a spate of staying at some right shockers recently so it was such a wonderful relief to stay somewhere so mice! Many thanks to all the staff at the Best Western George Hotel. You made my stay very pleasant and I shall certainly be returning.
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- Also Known As:
- Best Western Lichfield
- Lichfield Best Western
- BEST WESTERN The George Hotel Lichfield, Staffordshire