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Holiday Inn Express Lichfield: Traveler Reviews

3.0 of 5
Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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Holiday Inn Express Lichfield
Ranked #6 of 6 hotels in Lichfield
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122 reviews from our community

    Trip type
Traveler rating
    28
    52
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    10
    5
Date Rating
Derby, United Kingdom
1 review
“Very welcome, welcome”
5 of 5 stars Reviewed October 29, 2012

The welcome for seven cyclists was exemplary and unexpected “We have arranged for your bikes to be stored in the meeting room overnight. Come right in and we will sort them out imminently”. Rooms were clean and had almost everything needed – the soap dispenser ran out in one. The breakfast is certainly more than “continental” with sausages, beans and scrambled egg on offer in addition to cereal, croissants, and the usual. Over-deliverying on breakfast is a good way of sending guests off with a nice warm feeling about the hotel – it certainly succeeded.
Unfortunately hotels have difficulty managing other guests and it is not a good idea for guests to return, apparently the worse for wear, at two in the morning loudly proclaiming “We’re in (expletive) room 111, where is (expletive) room 111?”. This could invite targeted retaliation from others less tolerant than I in the early hours.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 1967Graham about Holiday Inn Express Lichfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review
November 2, 2012
Dear Guest,

Thank you for the review of your stay at the Holiday Inn Express Lichfield, it is a pleasure to read that you had such a good stay with us.

Please accept my apologies for the noise caused by other guests. I understand it may not always be convenient, but please give reception a call if such instances occur again and we can arrange for a member of staff to reduce this noise for you.

We hope that should your travels (on your bikes), bring you back to Lichfield, that you will choose to stay with us again.

Kindest Regards


Carla Barratt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Clean basic hotel”
4 of 5 stars Reviewed October 27, 2012

Stayed at this hotel for two nights, from Saturday to Monday. Arrived around 4pm and check in only took 15 seconds thanks to Priority club card! Room (double bed with sofabed) was clean and felt fresh.
Needed some sellotape to wrap some presents and reception kindly provided some!!! We had forgotten to buy it from the town (Lichfield centre is 2-3 miles away!)
Breakfast was free and very good - very busy on Sunday morning, less busy on Monday morning. Croissant, pain au chocolat, scrambled eggs, sausage and baked beans with a selection of cereals, fruits and long-life yoghurts.
We left the room after 2pm on Sunday so cleaner didn't refresh room and left a plastic bag including towels, toilet paper, tea etc outside door, which was fine by us.
Virgin active gym is next door - great if you are a member at another club and want to use their facilities. 24h Macdonalds drive-through is also next door... handy for late night food!
Internet is not free of charge - £7/day.
Room cost £53 (non refundable, booked less than a week before stay), which was very reasonable given the above.
All in all, a reasonably priced basic clean hotel that does the job with very friendly reception staff.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jean_London1 about Holiday Inn Express Lichfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review
October 29, 2012
Dear Guest,

Thank you for taking the time to write a review of your recent stay at the Holiday Inn Express Lichfield.

We appreciate such a detailed review as this gives future guests a great idea of what to expect when they are deciding which hotels to book. I am pleased to see that you had such an enjoyable stay at the hotel and I hope that should your travels bring you back to Lichfield, that you would come and stay with us again.

Remember to book direct at least 21 days in advance for the best available rates!

Kindest Regards


Carla Barratt
General Manager
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uk
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Lovely beds”
4 of 5 stars Reviewed October 26, 2012

We spent a night in this hotel having to be in the area for a funeral. We were hoping for a double, but there were only twins left. I had misunderstood the website I booked with as I was certain we would get a double room. As it turned out, this was fine.

The room was very clean and modern. The beds were very comfortable and we both had an excellent night's sleep. Breakfast was basic, but adequate.

The staff manager was very friendly and welcoming. I would definitely stop there again.

Stayed September 2012, traveled as a couple
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Ask tikusmikus about Holiday Inn Express Lichfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review
October 29, 2012
Dear Guest,

Thank you for the great review of your recent stay at the Holiday Inn Express Lichfield.

I am delighted to read that you had an enjoyable stay with us and that you would return to us again.

Do not hesitate to contact the hotel directly for your next reservation and we can reserve you your preferred room type.

We hope to see you again soon!!

Kindest Regards



Carla Barratt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northampton
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
14 helpful votes 14 helpful votes
“Nice express”
4 of 5 stars Reviewed October 9, 2012

Good hotel, friendly staff.

No restaurant on site but they were happy to provide local take away menus and these could even be charged to the room.

Room fine, standard HIE and the same goes for breakfast.

Not much to do in the direct area and would have been quiet a walk into town if you wanted to have a drink.

Otherwise all good and good rates as well on the night I stayed.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask animalthatswims about Holiday Inn Express Lichfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review
October 19, 2012
Dear Guest,

Thank you for taking the time to write a review of you recent stay at the Holiday Inn Express Lichfield.

It is a pleasure to see that you had an enjoyable stay with us and found the hotel to be good and friendly.

I noted your comment about there being no actual restaurant within the hotel and that at the moment is true, however by November we will be introducing a limited menu into the hotel that I hope you will come back and try.

Again, thank you for your review. We hope to see you again soon!

Kindest Regards


Carla Barratt
General Manager
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Scarborough, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Very friendly, clean hotel”
5 of 5 stars Reviewed October 6, 2012

We stopped there for one night. Reception was extremely helpful, rooms very clean and modern, obviously not long decorated. Lovely and quiet, we didn't have any noise disturbing us in the night. The breakfast was good for what we paid. We will probably stop there again if we are in the area.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask salporritt about Holiday Inn Express Lichfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaBarratt, General Manager at Holiday Inn Express Lichfield, responded to this review
October 19, 2012
Dear Guest,

Thank you for the fantastic review of your stay at the Holiday Inn Express Lichfield.

It is a delight to see that you had such an enjoyable stay with us and scored us so high!

I hope that you come back and visit us again very soon. Please remember to book at least 21 days in advance to get the Best Rates!

Kindest Regards


Carla Barratt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lichfield

Also Known As:
Holiday Inn Express Lichfield Hotel
Holiday Inn Express Lichfield Hotel Lichfield
Holiday Inn Lichfield
Lichfield Holiday Inn
Holiday Inn Express Lichfield Staffordshire
Address: Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
Phone Number:
Region: United Kingdom > England > Staffordshire > Lichfield
Amenities:
Business Center Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Lichfield
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Express Lichfield hotel is ideally located for both the business and leisure guest. All guestrooms offer WiFi Internet Access, Free Express Breakfast, power showers and tea and coffee making facilities. Children under 18 stay free when sharing parents room. Hotel offers a residents bar which shows the latest sports on Sky TV. The Holiday Inn Express Lichfield hotel lies within the midlands high speed road connections to the whole of the UK via the M6 Toll, M42, A5 and the A38 with the National Exhibition Centre and Birmingham City Centre being only 20 minutes away. Airports are easy to access with Birmingham International Airport only 20 minutes away and Nottingham East Midlands Airport 40 minutes drive away. The hotel is ideal for those wishing to attend the attractions nearby such as Drayton Manor Theme Park, Lichfield Cathedral, National Memorial Arboretum, Wall Roman Site and Alton Towers. The Holiday Inn Express Lichfield hotel also makes an ideal base if you are visiting local businesses such as Nextiraone, Pink Homeloans, Faurecia or Tesco. We look forward to welcoming you to the Holiday Inn Express Lichfield hotel. ... more   less 
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