Just returned from a 2 night stay in the King Suite. The rooms are all and more than the hotel brochure depicts, our bed was supremely comfortable and the bathroom was stunning, taking a shower was definately something to look forward to! Room's sound system appeared to be on the blink as we were given a portable radio! Mega sized plasma TV, but little to watch as there appeared to be just about 4 channels and a very limited DVD selection. Lynn, the hotel manager makes you feel like a personal friend and jumps to meet all your requirements, but when she is off duty the service definately dips with staff on long personal phone calls (which the intimate details were all too easy to hear!) that make getting a drink tedious and wearing. The hotel menu offers a range of 'perfect cocktails', however when requested a lot of blank looks ensued that resulted in a scramble for the cocktail recipe book and far from perfect drinks, even down to simple requests which ended with very watery or extremely potent G&T's! Alcohol does seem to be a problem as the bottles of red wine we had were rather spoilt by being so cold, comments made seemed to suggest this was not an unknown problem. Although the full restaurant evening menu is not available all week I think (by the lack of fellow diners) that many guests rush to eat out and miss a truly excellant meal prepared in front of you. A word of warning - the hotel is actively pushing the promotion of its club and corporate facilities, if you want a quiet weekend in a hotel and expect to relax as if in a second home, it maybe that your plans will be cluttered by public rooms filled with business clientele during the day and club members at night, all very well in a larger establishment but The Residence is very small and intimate. In short a great property with good food, but quirky service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers