Lovely hotel with a suite overlooking Bath. Good service for the most part but very variable service over two days at breakfast - sublime to ridiculous. The scruffiest individual you could wish to meet served us on the second day - suit looking like it had been slept in and shoes that, if they had ever met a Kiwi, it was the bird and not the polish. Add to that the individual concerned appeared to believe that shouting to customers across the breakfast room was appropriate.
Sadly, he was not the only example and there was one individual whose body odour was so unpleasant it lingered long after he had passed by.
Dinner in the Cloisters was excellent and the service there exemplary. The room was very good, large, airy and cleaned to a high standard.
It was a genuine pity that the overall performance was marred by individuals who evidently lack any pride, either in themselves or the establishment for which they work
- Also Known As:
- Bailbrook House Hotel Bath
- Bailbrook House Hotel
- Bailbrook Hotel Bath
- Bailbrook House Bath
- Bailbrook Hotel
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