Having seen pictures on the YHA website, I was very disappointed with our stay. We arrived early before check-in time and wanted to leave our luggage - we were not greeted at all, had to go looking for staff who didn't welcome us but just opened a door to the small luggage area. The staff were very unfriendly throughout our stay, never offering any information on the breakfast or bar or restaurant unless asked. Our room was a 4 bed dorm with extra charge for the ensuite bathroom. It was a very cramped room, hairs were found on the pillows and the window was broken. The ensuite bathroom was extremely small and dirty. The sink did not drain which meant we had to use the main bathroom facilities despite paying for the ensuite. The bin in the bathroom was overflowing and was not emptied even after we requested. Breakfast was very expensive so we did not buy it from the hostel as there were cosy little bakeries in the city which were better value and much nicer atmosphere.
Also they need to make it clearer that there is £3 supplement per person per night if not a YHA member, this was not found anywhere on our confirmation email with the total to pay and it was an extra £24 to the total.
The location is also poor, it is 1.5km at the top of a steep hill, with a steep driveway to follow on from the trek up the hill.
If I was to visit Bath again I would not be staying here and would rather spend the money on a budget hotel in the centre.
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- Also Known As:
- Bath Yha Hotel Bath