I went to Giraffe on Saturday night for a birthday party and was really looking forward to it as I had visited before and had a great time. Our table was booked for 8 but when we arrived at quarter to we were informed that they had us booked in for half 8 instead, which was annoying as we had wait in the very small bar area and there was no apology from them, it was implied that we were the ones who had made the mistake! The half an hour wait would have been ok but they had no house white wine available! The next cheapest bottle is only £2 more but we ordered a lot and it all adds up. Who doesn't order in the house white wine for a Saturday night?!
The service was extremely slow and we didn't get our food (which we had pre-ordered during the week) for a good hour and a half. The staff were very busy and we found it very hard to get the waitress' attention to order any drinks. When I finally managed to order a bottle of (not house) wine, it came to the table with the cork still in and we had to wait another ten mins to get the waitress to open it!
When my food finally arrived (I had the chicken schnitzel kiev) it was so dry I could barely swallow it!
All in all this was a very disappointing experience and I will definitely be eating elsewhere in the future!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.