Stayed for only two nights in Bath in June 2013. I booked 2 rooms via an internet booking site for 2 adults and 2 teenagers.
I really wanted to love this place - maybe because of the very genuine staff or because it has a certain feel.
Whilst both bedrooms were a good size there were a few issues. Our teenage daughters shared a double bed - things were a little tight as the bed was on the small size.
The shower/toilets in both rooms were miniscule and both showers leaked water everywhere. One room had a washing machine - which was a boon after travelling for a few weeks - but no clothes dryer.
The general décor of both rooms was reminiscent of Victorian England and although not unpleasant has some flaws. Curtains that don't quite close - problem for teenage girls sharing a room when their window is on a main street.
We had a number of large bags and found traversing the numerous steps to our rooms with bags quite difficult.
I think we were given rooms which were not the best the establishment has to offer (I did sneak a look at a vacant room which looked much better) but based on our experience I can only rate it as average.
As I said I wanted to love it but just couldn't.
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