This is meant to a a prime retail establishment right in the centre of Bath. However what could be a fantastic store to mirror the likes of Harvey Nichols, Selfridges or even indeed Harrods is simply not. The whole store is in desperate need of a major refurbishment. The majority if floor space is taken over by clothing footwear and make up with a disappointing Home department on the first floor. The majority of brands are of marginal quality and most of the staff are kids with little enthusiasm or knowledge of retail. It's a shame because underneath all the thread bare carpets and tape holding them together is a truly beautiful old store that could be made great once again. Oh almost forgot two cafés. Well I won't even start on those. !
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