work mate and myself stayed here on sat 20th , it was booked by someone else having seen the website ,where shall i start arrived after finishing work at 8pm ,this place is easily recognised by the huge stone gate pillar hanging off to the front of the hotel , "hotel" i say ,well ,met inside by the receptionist , manager ,chef ,chambermaid ,barman , waiter all being the same person , i wont say cleaner as i will get to that bit in a while ,his manner was pleasant and we where shown to our room or should i say pit ! ,a twin room at the top of the house passing tired wall paper and paint work, dirty carpets and various dusty ornaments and pictures along the way all of them if you took to a car boot sale you would be lucky to come home with your petrol money , room 3 if i remember (avoid at all costs ) key in door , here is your room bathroom across the corridor , two builders working away for weekend just want somewhere to sleep and a decent breakfast ,that you would expect for £130 per night , well the room its self was very tired dirty walls and paintwork that of what you could see from the dust on it turned light on and ceiling fan came on (nice touch ) and the cobwebs came off :) door had been kicked in at some point or a previous guest forced it trying to escape this doss house , tv was from a dolls house, plenty of tea and coffee and biscuits was a good point ,mould all over window furniture resembled something unsold at the end of an auction , beds well i dont think i have ever slept on anything so uncomfortable turn over and you will roll out of it carpet not been hoovered ,hopefully the sheets had been changed ? the best bit about this room is the view of the hot tub when some guy and his wife got in it quite a show ,however i doubt very much they clean or filter the water so why on earth would you want to bathe in someone elses filth ? next to the wheely bins anyway , the swimming pool ha ha ha ha worth stopping off just for a look !, its black filthy water just slime god knows what is growing in there obviously closed to the public (dont want to get the carpet any dirtier i suppose when you get outand go back into the hotel ) ,that leads me to the bathroom ,remember the one across the hall ,i thought the white lino was marble effect it wasnt it was dirt, the tiles are coming off the wall in the shower some missing and walls bulging and it looks like someone has taken whatever is growing in the pool and wiped it all around screen and tray ,the shower itself is on backwards hot being cold and cold being hot ,oh and if you need the toilet get some toilet paper first as unless your arms are 6 feet long you wont reach it, lime scale down the toilet ( well we take it it was ) extractor full of dustand fluff , previous guests pubes in the shower (unless the cleaner has alopecia around there privates ! breakfast ha ha ha went down at 7.50 the waiter ,manager,chef, chambermaid, receptionist ,barman greeted us asking for a pot of tea ,told "boiler not been on long hot water not ready , fair enough , sat in dining room drab tired and carpet not been cleaned for god knows how long, nice touch though the half filled with green stagnant water double glazed window next to our table ,maybe some gold fish to swim in it?, very dusty everywhere, the tables ,well i seen better ones at our local tip varnish all off the tops of them rough as hell not even a table cloth to hide the fact ,was told hot water was ready ,its in a flask make it yourself ,cant even offer you a pot of tea or coffee make your own? must be busy with the cleaning we thought :) ? ,toast make your own as well but (id take a book to read while its in toaster )or take your own toaster i think they have the same ones in tesco for about £10, few bits of fruit and jam and cereal , oh not forgetting the cereal bars with 39p on them so as you know your getting your monies worth , now for the cooked breakfast (a feast before your very own eyes not!) snotty eggs warm beans tom bacon and tinned mushrooms is what i had my friend on the other hand went for snotty egg beans tinned mushrooms bacon toms and yesterdays sausage( i say that as the chef , manager ,receptionist chambermaid,barman would of had to of started cooking it the day before as for how hard it was ) and not forgetting the black pudding or was it a piece of tarmac from the pot holed carpark ? guess we will never know as wont be returning ever ! yes you had £130 out of us, good for you mate ,money well spent if it will stop some other poor couple from getting ripped off by you ! your prices are not bad considering it is bath very good infact ,however you can pay the same money in alot of other places there and it will be clean and worth the money all your doing is giving bath and the hoteliers that take pride in there businesses a bad name luckily they are not all like you ! and what is your response going to be ? if any , we should of said ,you would have moved us ? cant please everyone ill except that except out of 200 odd reviews you have 90 odd terrible have you just been unlucky with your guests or is there something afoot here ? anyway i hope you spend your £130 wisely i.e a hoover some dusters and polish for starters ! what a great shame such a lovely property in its self is being run so poorly maybe not your fault through lack of funds and staff if that be the case you should move on to something else that could be fantastic in the right hands ! hopefully in posting this review ( the first i have ever done b t w as not into that really ) i have saved someone a ruined visit to your lovely city of bath , ps dont bother responding id just get on with the cleaning if i where you regards mr sanders
other reviews speak for themselves i can only speak as i found room 3 Avoid !!!!
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