We had a generally good experience here though two complaints about there being no heating in room 31 did not receive any response. We were moved to a twin room at our request ( thank you) and that was on the hot side. The first morning there was a very loud business meeting next to the breakfast room, which was not very relaxing. The cooked breakfast took a long time to come, but was quicker on the following day. The staff did turn down the music at my request. (Thankyou). Why do hotels assume you want music for breakfast? None of my group like it.
Also think their policy of not having a tea station in the room a mistake. Tea and coffee is available in the lounge, but we brought our own kettle, having been warned, as did others in our party. We need an early morning cup of tea, or two.
Otherwise we were comfortable. Staff amenable. The parking seems to work OK. A few small tweaks would make it excellent.
- Official Description (provided by the hotel):
- The Queensberry Hotel occupies four Georgian town houeses in the heart of the city.The entire team are dedicated to giving each of our guest's an outstanding experience. Guests can expect excellent standards of service, luxury bedrooms and delicious award-winning food.The Queensberry has held a Red Star rating for exceptional standards of service for ten concecutive years. This accolade is given by The AA, the organisation responsible for allocating star ratings to hotels and guest accommodation. ... more less
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