Arrived 10 mins. early for appointment so decided to go into the shop . Receptionist saw me there and continued her phone conversation , maybe it was business , so i waited .Didnt stop talking ...so decided to go look around at other shops.Arrived on time and the receptionist was still chatting on the phone.
Surely as a customer she could have just asked the person to wait , but no still talking. Another person served me dispite the fact I had been here before she said i have to do a new card every time , why ?
Went to the room upstairs, metal plug on the floor with cover was by the table , stubbed my foot on it ! Girl said not one thing ! continued with treatment , never left the room for me to change , but did move the table over the plug ! Was I over critical ...no , sevice dissapointing , too young staff , needed a manager !
If you own or manage Champneys Town and City Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.