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“Disappointing” 2 of 5 stars
Review of Champneys Town and City Spa

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Champneys Town and City Spa
20 New Bond Street, Bath BA1 1BD, England
01225 420500
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Ranked #4 of 5 Spas & Wellness in Bath
Attraction details
Bath, United Kingdom
Contributor
16 reviews 16 reviews
3 attraction reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Disappointing”
2 of 5 stars Reviewed February 28, 2012

Arrived 10 mins. early for appointment so decided to go into the shop . Receptionist saw me there and continued her phone conversation , maybe it was business , so i waited .Didnt stop talking ...so decided to go look around at other shops.Arrived on time and the receptionist was still chatting on the phone.
Surely as a customer she could have just asked the person to wait , but no still talking. Another person served me dispite the fact I had been here before she said i have to do a new card every time , why ?
Went to the room upstairs, metal plug on the floor with cover was by the table , stubbed my foot on it ! Girl said not one thing ! continued with treatment , never left the room for me to change , but did move the table over the plug ! Was I over critical ...no , sevice dissapointing , too young staff , needed a manager !

Visited February 2012
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9 reviews from our community

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Date | Rating
  • English first
  • Any
English first
bedfordshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Champneys in Bath”
4 of 5 stars Reviewed September 9, 2009

I have just been to Bath for the weekend and found that there is now a Champneys spa there. What a result! Me and my friends had some amazing treatments - I would recommend going for the hour massage for £50. Loads of offers there as well - I ended up buying an Elemis eye pack saving £25. Staff were helpful and knowledgeable. Overall a lovely surprise to find it there!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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