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“WHAT A HOLE!!! KEEP CLEAR!” 1 of 5 stars
Review of Drybrook Spa

Drybrook Spa
Battlefield Road, Shrewsbury SY1 4AQ, England
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Ranked #21 of 26 Activities in Shrewsbury
Attraction details
Nuneaton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“WHAT A HOLE!!! KEEP CLEAR!”
1 of 5 stars Reviewed May 13, 2012

My friend booked this 'spa day' as my birthday suprize in January 2012 having waited a MONTH for a reply about booking an actual date n being gave no telephone number or email address to contact them we gave benefit of the doubt and made our booking. but apparently due to them being 'fully booked' we couldnt get in untill today, 13th may 2012. , Well, a SUPRIZE IS exactly what we found! it was run down to say the least, fences down, smashed pots, plants dead..... and this was just the front of the house... yes, HOUSE not spa like in the slightest!! after knocking thiking maybe had the wrong address, finding no answer, note anything i decided to go a walk around the back.Well, i thought maybe my eyes were decieving me! it was over grew, run down, it had a green scummy pond, old rusty gym equipment strewn over the garden... this was before looking in the 'spa' which was a anex type, granny flat sized building. inside was a swimmimhg pool, empty of course witha lovely thick layer of brown scum in the bottom, tiles smashed, yet more plants dead. behind the spa more run down garden, dogs barking like crazy. need i say any more?!.... These people need locking up for wasting decent peoples time n money! i can only hope more people do not end up facing what we found today! keep well away,

Visited May 2012
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

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Date | Rating
  • English first
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English first
Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“So Glad I looked on Here BEFORE we set out!!”
1 of 5 stars Reviewed March 19, 2012

Thank you all ....... We were due to go tomorrow, and after reading these awful Reviews, have quickly changed our minds! Long journey saved, and a phine call to Groupon first thing tomorrow morning! Grrrrr.

Visited March 2012
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Thanks for your reviews onn Dry Brook Spa”
1 of 5 stars Reviewed March 8, 2012 via mobile

We were due to go this weekend so you have all saved me a lot of hassle. Thanks for your reviews, just emailing Groupon to hopefully get a refund.
:-)
Jo x

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
9 helpful votes 9 helpful votes
“still taking booking but not open”
1 of 5 stars Reviewed February 2, 2012

I made my booking though the groupon booking website just yesterday to go this sunday (5th feb). Whilst looking for the phone number today came across all the terrible reviews. Thank goodness everyone posted their thoughts! I called groupon, who were very good, and said the spa has closed and they would refund the money to my card. An hour journey and a lot of disappointment avoided - phew! Thank you

Visited February 2012
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Do not book here! It's a scam!”
1 of 5 stars Reviewed January 31, 2012 via mobile

Booked a spa day through Groupon. Took weeks to finally get through to the 'spa' on a mobile phone number.

Read quite a few bad reviews, but thought I would give it a go. Day before the spa day I received a txt saying that due to management issues they were closed (very similar excuse to others on here!)

Quite glad we didn't go in the end. Received a full refund from Groupon.
Went to Serenity in Shrewsbury town instead!

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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