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“Excellent value, great staff” 5 of 5 stars
Review of Holiday Inn Express Shrewsbury

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Holiday Inn Express Shrewsbury
3.0 of 5 Hotel   |   Sitka Drive | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)   |  
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Ranked #7 of 13 Hotels in Shrewsbury
UK
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
“Excellent value, great staff”
5 of 5 stars Reviewed August 6, 2013

We spent one night here and were greeted by a smiling, friendly receptionist who dealt promptly with us. Our room was large, clean, colourful and the bath towels were enormous, the shower powerful. Tea and coffee provided. Breakfast was substantial enough for us and a group of large gentlemen, being self-service you could eat as much as you wanted. Check out was by another friendly member of staff.

We thoroughly enjoyed our stay, especially as we had stayed the previous 3 nights in a dreadful hotel a couple of hundred miles away. It might be a chain of hotels but it restored our faith in UK hotels!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, August 12, 2013
Dear Guest,

Thank you for your recent review of your stay at Holiday Inn Express Shrewsbury.

I am absolutely glad to read your comments around service I am happy you liked the Check in process,the room, the breakfast- we work extremely hard to ensure our guests have a great stay - I am so pleased we hit the mark - I cannot wait to share your feedback with the team.

We all really hope to see you again the next time you are in the UK.

Regards,

Samir Sharma
Hotel Manager
Holiday Inn Express Shrewsbury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • French first
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English first
Hampshire
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 6, 2013

I have just stayed at this hotel in order to visit the Wroxeter vineyard, the location is great and only a few minutes from the city centre. The room was clean and had everything for overnight stays. Breakfast was included and was adequate and was frequently restocked. I would not recommend the evening menu, it is overpriced for the quality of the food, but if you don't want to go into the city it is OK. For the price we paid it was good value and I would stay again if visiting the area.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, August 12, 2013
Dear Guest,

Thank you for leaving us your review of your recent stay with us at Holiday Inn Express Shrewsbury.

It's great to read that you found us nice & clean - we are in the business of just that. we work hard to ensure we keep this ticking over well.Hope you enjoyed the Wroxeter vineyard as well and yes you are right in saying we only few minutes away from the location.We are working on our evening menu as well so that we can provide variety to our guest.

Again, thank you for your review and we hope to see you again soon.

Regards,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 1, 2013

Arrived late but staff were helpful and sincere. Layout is not thrilling but it is a modern building. Once in our room we found a very comfortable spacious bedroom. The bed was large, there were plenty of plugs for all of our gadgets. The shower room was clean and usable. The toilet seat was flimsey to say the least and no toilet brush!!! Breakfast was self serve and practical for the working people. Food was OK but nothing special. The hotel gave good value for money and is as expected for this class of accommodation.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, August 12, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us at Holiday Inn Express Shrewsbury.
It's great to read that you came to stay with us again and found our hotel clean and friendly

Thanks for mentioning the good service from our staffs,the room,the sower.these small things makes a huge lot of difference.

Hopefully we will see you again.

Best Wishes,

Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swadlincote, United Kingdom
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 42 cities Reviews in 42 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 29, 2013

I have stayed at this property in its many guises, but now it is a Holiday Inn Express.
Efficient check in, room very large with a double bed, single bed, large TV with UK Freeview channles. Also a comfy armchair and a proper "office" chair on wheels that swivels along with a larger than normal workstation.
Room and bathroom very clean, very large soft white towels and all toiletries you would need.
Air con also in this room.
Chose to have evening meal here, but due to nature of hotel their cooking capabilities are limited so not much choice on the menu. had a burger with bacon, cheese and chips but not worth the £11 paid. There are many other eateries in the area if you have transport.
Most amusing part was them issuing a "token" to exit the car park, when the "IN" barrier had been removed and you could egress that way anyway!!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, July 30, 2013
Dear Guest,

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express Shrewsbury .

I am so pleased you enjoyed your stay here with us . We really do appreciate your comments and they really do encourage us to do our best for our guests.
We are working on our evening menu to give some more variety to our customer.Regarding the IN barrier one of our customer drove into the barrier and we are still waiting for a parts for it to be fixed.

I do so hope that you get the opportunity to visit us again in the future.

Kind Regards
Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 16, 2013 via mobile

Great value clean and modern hotel on outskirts of city but only a £5 taxi ride to centre . Easy to find in quiet commercial location , large air conditioned rooms and a shame no proper restaurant but at this price you can't have everything

  • Stayed July 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, July 18, 2013
Dear Guest,

Thank you so much for taking the time to write a response on TripAdvisor about your stay here with us at the Holiday Inn Express Shrewsbury.

I am so pleased you enjoyed your stay here with us We look forward to welcoming you back to upon your next visit to Shrewsbury.

Regards,

Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed July 15, 2013

I had a great one night stay in this lovely hotel. Excellent staff. Felt welcomed from the time i checked in. The staff looked after me very well...Would definitely recommend everyone travelling to the area to stay in this hotel.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, July 18, 2013
Dear Guest,

Thank you for your kind custom! They say opportunity knocks at the door once, but you are helping add into the pool of our valuable guests who are making this the exception and repeat guests a rule! We are extremely pleased that we could serve you again and my team wishes to serve you many more times in future too.

Think of us when you think of Shrewsbury , every time!

Regards,
Samir Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed July 15, 2013 via mobile

My husband and I spent a most enjoyable night stay here. Location amazing, staff so courteous and friendly, food very nice. Couldn't fault it for what we paid. Would return happily if we had the chance.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir20, General Manager at Holiday Inn Express Shrewsbury, responded to this review, July 18, 2013
Dear Guest,

You have perfectly summed up your stay here at Holiday Inn Express Shrewsbury. My Team l is very pleased with your such positive feedback and a 5 star rating.

Team appreciates the effort and time you took to share your experience with us.
We all look forward to have you back with us again.

Regards,

Samir Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Shrewsbury

Address: Sitka Drive | Shrewsbury Business Park, Shrewsbury SY2 6LG, England (Formerly Hampton by Hilton Shrewsbury)
Phone Number:
Location: United Kingdom > England > Shropshire > Shrewsbury
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Shrewsbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Shrewsbury 3*
Number of rooms: 75
Official Description (provided by the hotel):
From its medieval castle and historic black-and-white Tudor buildings, to its museums, restaurants, bars and world-famous Shrewsbury Abbey, the area surrounding the Holiday Inn Express Shrewsbury hotel beckons visitors with its stunning sights and sounds.Whether your stay with us is for business or pleasure, there is much to uncover in this fascinating town and with our modern, comfortable and clean rooms you are sure to find everything you need for an enjoyable visit. Not only is our hotel right in the middle of the Shrewsbury Business Park, many more attractions are either walking distance or a short drive from our front door. You can start your day with a free breakfast before heading towards the nearby town centre that is packed with timber-framed black and white buildings, steep narrow streets and alleyways. In fact, it boasts over 600 listed buildings, including Shrewsbury Castle, now a regimental museum. The historic centre is a shoppers' heaven, featuring designer boutiques, smart malls and an amazing range of independent retailers. Add to that a lively night life and a rich choice of cafés and restaurants.With easy access to Telford and the Midlands, including Telford International Centre, the Hampton by Hilton offers modern amenities in a historic Tudor town. ... more   less 
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Also Known As:
Hampton By Hilton Shrewsbury Hotel Shrewsbury
Purplehotel Hotel Shrewsbury
Shrewsbury Purplehotel Hotel

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