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“Bit disappointed” 3 of 5 stars
Review of The Cliffe at Dinham

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The Cliffe at Dinham
4.0 of 5 Hotel   |   Dinham, Ludlow SY8 2JE, England   |  
Hotel amenities
Ranked #2 of 8 Hotels in Ludlow
chessington
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Bit disappointed”
3 of 5 stars Reviewed June 1, 2013

Having read previous reviews, we were really looking forward to our stay. When we arrived the greeting was almost non-existent. We were not asked our names, it was assumed who we were.
Our room was pointed out to us. We were asked if we wanted dinner that night. We said about 7.30 after being told it was busy that night. That was OK but when we came down the restaurant was in darkness, so we eat our meal in the bar, which was fine but why did we have to book?
The room was OK, a bit tired looking, the view to the castle great. Small point but there were mouldy tea-bags left in the teapot.
The walk into Ludlow is beautiful. Been warned the last part is up-hill. Of course down-hill on the way back!!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nelliejj, Owner at The Cliffe at Dinham, responded to this review, June 4, 2013
I'm sorry you were a 'bit disappointed' as we have lots of positive comments from guests. I was away during your stay a fortnight ago, which was unfortunate as I could have addressed the issues you mentioned while you were here. Hope you have some nice memories of your stay.
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197 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Cheshire UK
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 24, 2013

We recently had a 2 night mid week stay here for a family re-union (family from Canada & around the UK) taking 5 of the bedrooms. Good spotlessly clean bedrooms plus friendly & efficient staff were very positive aspects. All the food we had was very tasty & coupled to decent local Real Ale served in the pleasant bar will ensure we always stay here when visiting this area.
Very good value for money.

Room Tip: Room 1 was large & had good views.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nelliejj, Owner at The Cliffe at Dinham, responded to this review, May 25, 2013
Thank you for all your lovely comments here and in my visitors book. We all enjoyed hosting your family reunion and hope to see you again.
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2013

This was a late booking for a mid-week motorcycle trip into Ludlow. The hotel was easy to find and a short walk away from the town centre with it's pubs and restaurants. It is close to the river and in view of the castle.
Our room was a double and had ample space, the room being clean, large and the benefit of a sofa. The bathroom was large enough and, being 6'5" tall, big enough for me to relax in after a days motorcycling.
The staff were friendly both when booking in, at the bar later that evening before retiring to bed and at breakfast the next day.
Breakfast was good, not greasy and set us up for the day.
I would stay here again, my only need being a bed larger than a double, get some king size ones please!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nelliejj, Owner at The Cliffe at Dinham, responded to this review, May 21, 2013
I'm pleased the hotel met most of your requirements. I'll consider the larger bed as you suggested but may depend on whether 2 bedside tables will fit either side. Look forward to seeing you again.
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Portsmouth, United Kingdom
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 12, 2013

Very warm and friendly staff and hotel. It's situated about 10 minutes away from the centre of Ludlow in a more rural location. Some rooms have views of the castle. The taxi services exist but we chose to walk back from town at about 10pm. It was no problem and we found the hotel easily!
Our room was bright, fresh and very clean. In fact the whole hotel seemed as though it had been newlypainted.
We had only requested breakfast but the menus catered for dinner if needed.
The breakfast itself was excellent. I can recommend the full English. It was ideal for a days walking and the food was cooked to perfection, in clean oil where necessary and presentation was very good.
Car parking here was also a bonus.
Whilst the weather was not good enough to allow us to enjoy it, say for drinks on the terrace, there is a beautiful garden (complete with visiting ducks) and terrace attached.
Can highly recommend this hotel especially if you require somewhere a bit more peaceful away from traffic, town etc.
Thank you for looking after us.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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nelliejj, Owner at The Cliffe at Dinham, responded to this review, May 21, 2013
I'm pleased you enjoyed your stay at the hotel. Thank you for taking the time to write such a positive review.
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 8, 2013

We stayed for 4 nights over the Bank hoilday weekend as it was our wedding anniversary that weekend. The hotel was clean and tidy and staff were welcoming. There was a good selection for breakfast and the evening menu was good. Also as it was a 10min walk to the town the location was ideal as no noise from the fair in the market square could be heard.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nelliejj, Owner at The Cliffe at Dinham, responded to this review, May 10, 2013
I'm pleased you found the hotel was good value and met all your requirements. Thank you for taking the time to write a review of your stay.
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London, United Kingdom
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 5, 2013 via mobile

A nice clean and tidy hotel. Welcoming staff who come across as very interested in making sure the hotel is in good order and that guests are treated well. A nice breakfast. Very good value compared to other places in Ludlow. A good option if you need or want to stay in Ludlow.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nelliejj, Owner at The Cliffe at Dinham, responded to this review, May 7, 2013
Thanks for your nice comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holywell, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 2, 2013

We stayed at this hotel for one night on the 29th April 2013. It was a birthday celebration. We could not fault the hotel in any way. The staff were very friendly. The rooms well equipped and very clean. The location was great. It involved a ten minute walk into the town centre but this just added to the enjoyment as it was a lovely walk and the weather was good which helped, of course. There is a nice bar, again with friendly staff. Helen made us very welcome and was very helpful explaining where to go, certain walks etc., We only had breakfast but again this was excellent. The only thing I would say is that a little bit of background music whilst we were eating would have been nice. All in all a lovely stay and we will certainly be returning !

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nelliejj, Owner at The Cliffe at Dinham, responded to this review, May 4, 2013
It was great to read your lovely comments. I'll remind the staff to put on the music - sorry about that! Hope we'll see you again soon.
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Additional Information about The Cliffe at Dinham

Address: Dinham, Ludlow SY8 2JE, England
Location: United Kingdom > England > Shropshire > Ludlow
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Ludlow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Cliffe at Dinham 4*
Number of rooms: 17
Official Description (provided by the hotel):
Small privately owned country house hotel set in its own grounds with plenty of parking. Ten minute walk to Ludlow Castle and the shops. ... more   less 
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Also Known As:
Cliffe Hotel Ludlow

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