I visited on Sunday 8/9/2013, the party consisted of 8 adults (2 adults in their 80's & bad on their legs) + 1 child, having being directed to the "family" dining area we was told that there would be an hour to wait 'fine' it was pretty busy after all so we decided to order drinks from the bar, whilst my son was getting the drinks I tried to find somewhere for us to sit (bear in mind we had 2 in our party that were over 80) this is where our experience of this restaurant went downhill, we were told we could not sit at the tables because they were for 'diners' we were directed to 2 podium tables each with 4 high/barstools round them, when I pointed out that my mother & father in law (the 2 over 80's) could not possibly sit on those seats we were told that they were the only seating for people to have drinks at whilst waiting for a meal, at this point I mentioned that there were 2 booths free (bench type seating with long tables seats 6) & could we use 1 of them so the old folk could sit down in comfort, apparently the booths in question were outside the family dining area by some 2 metres & because we had a child in the party we would not be able to sit there, to be fair the staff did arrange some seating but this was 2 normal chairs for the old folk & 6 barstools unfortunately the only place for this extra seating was in the aisle where other people were squeezing past to leave after there meal & also staff going past with hot food. I found this totally unacceptable & we left the premises to go to another restaurant where might I add the total spend on food & drinks was £165.75p. I cannot believe that a new build restaurant did not have the facility for diners to meet up & have a drink whilst waiting for a table to become vacant & also that they did not cater for the elderly. I had to smile as we left as I had just noticed a slogan over the bar that read " More than a restaurant" really - could have fooled me :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.