This was my first & will be my last visit.
I went in with family on a day out shopping. The signs were ominous, outside it stated no steak combos, no biggie as I was not going to order this anyway. Upon entry we were seated quickly, my son then needed to use the restroom but they were out of order & I was pointed to use the public facilities in the food court. On my return my wife has already placed her drinks order & I placed mine, we also ordered from the menu for the children to get their meal as soon & ordered starters & main for ourselves.
10 Minutes passed & I still did not receive my drink order & had to remind the waitress who apologized & brought it over.
The children’s food came out on which they made a start, we were then told out ordered tempura vegetables (side order for children) were off the menu which was fine & we duly awaited our mains. After nearly ½ an hour & with the children finishing their mains & everyone getting served & paying bills around us I went over to ask how long out starter would be only to be looked at blankly, it seems this had been forgotten.
Off the Manager? I think went into the kitchen & came back out 5 minutes later with out order which just looked like it had been bunged together there & then. He apologized & said it would be knocked off the menu. I thought ok that is fine (I was on the brink of walking out). The starter was tasteless & smothered in bbq sauce, the ribs were succulent but the chicken wings were soft & did not taste right. The corn on the cob smelled funny according to my daughter & my wife was a bit concerned with the dark brown area & said it looked off. The starter was half heartedly eaten & the corn was left alone.
The server then came over & asked if we were ready for out mains. Obviously after waiting more than an hour since ordering we were & I asked for a top up on mine & my daughters drink. Again we were left waiting for over 10 minutes whilst out main was prepared. This came over & I needed to prompt the server again for our drinks.
Mains came over they were not that great my wife had the pulled pork which came in a ½ a dried bap? I had the chicken which was smothered in bbq sauce & slices of processed cheese. The chicken itself was awful which was dry & seemed to be have been cooked yesterday I had to leave it, my wife picked at the pork & eventually after spending nearly 2 hours we paid & left. Overall this was not a pleasant visit & I will not be returning again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.