Arrived at the hotel and parking wasn't exactly brilliantly signed posted or told about so called the hotel to ask were to park were they told us it was at the car park opposite the side of the hotel and was 6.50 for our whole stay, (to which when we left it wad more like 18pound) not great communication there, finally got into the hotel and the outside wasn't at all wat I was expecting I was quite disappointed as had booked this for my fiances birthday, got welcomed at reception by a gentleman who was friendly enough, but all the information we had was the room number 207 and were breakfast was oh and the WiFi. We didn't get told were our room was and then he proceeded to answer the phone to which I had to interrupt to find were we was, didn't get asked for any help with luggage and both my partner abd I had quite a lot and had to struggle, the room I paid for an upgrade and had informed them it was my partners birthday so I dis expect the extra mile but jo nothing just beers that I had paid extra for, slightly disapponted, the room was standard really, no views, other then a building opposite, and workman that started as early as 8am (so no lie in) bathroom was nice and big and looked very clean, although the soap in the shower was half used! Everybody we came across seemed friendly enough, and the young girl who was on the bar ob weds evening was lovely, told us were to go wat was there and everything superb cant speak highly enough of her! Credit to the hotel. Drinks very over priced though, we didn't actually have dinner at the hotel, but had breakfast which I was VERY disappointed with, seemed to be no proper system when arriving in the restaurant (bar area) and we was very confused about this when we was seated we never got told wether to help ourselves between two of us we were given two slices of toast, and the full English side of things was VERY disappointing again as no fried egg, toast, tomatoes or anything, the next morning we ordered breakfast in bed which has no hot option available??? We order danish pastries which we never received, no sugar on tray, no milk was a disaster as we had cereal, never made a complaint as did get a deal for this hotel, ob leaving we werent given any personally treatment (they were aware it was my partners birthday) never wished him a nice birthday ob check in either, location was great though as was 5mins walk to town and trams, no restaurants that we could see other then a wetherapoons type of pub, but over all the hotel was ok I would stay again if was visiting Sheffield abd get another good deal like I did, I wouldn't pay going rate at all for this hotel.
- Official Description (provided by the hotel):
- Welcome to the Best Western Cutlers Hotel Sheffield.Located in the heart of Sheffield City Centre, within easy walking distance of Sheffield's award winning theatres, The Crucible and The Lyceum & major transport links. Our 45-bedroom establishment offers the ultimate in contemporary comfort coupled with real value for money. Our aim is to provide our guests with a personalised experience that is second to none.We are able to offer our guests 24hours FREE Parking at the NCP Arundel Gate car park( Only 70 yard away from the hotel) when booked directly with us. Enjoy Free Wi-Fi in all our bedrooms and public areas. FREE Wi-Fi'Deliciously Yorkshire' Breakfast. Introducing a completely new concept to the Sheffield curry scene. Located in the Heart Of Sheffield City Centre we welcome you to come in and experience both our authentic Indian and classic English dishes served with a hint of eastern flavour in our very own Jaipur Arms. Also new themed restaurant on site "Steel City Dhaba" will endeavour to revive the rich culinary history of the Kingdom of Punjab. Great Location! Great Food! Great People! ... more less
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- Also Known As:
- Cutlers Hotel Sheffield
- Best Western Sheffield