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“Nice hotel, excellent breakfast” 4 of 5 stars
Review of Hilton Sheffield

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Hilton Sheffield
4.0 of 5 Hotel   |   Victoria Quays | Furnival Road, Sheffield S4 7YA, England   |  
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Ranked #30 of 57 Hotels in Sheffield
Stockholm, Sweden
Top Contributor
80 reviews 80 reviews
80 hotel reviews
Reviews in 74 cities Reviews in 74 cities
42 helpful votes 42 helpful votes
“Nice hotel, excellent breakfast”
4 of 5 stars Reviewed April 7, 2013

Very nice hotel about 1 km from the train station. The room was clean and had a large bathroom. But the best thing about the hotel was the breakfast (10 pounds if you're not ordered in advance), full english, cereals, sweets and more. Make sure you don't miss my favorit pub i England, The Fat Cat (23 Alma Street) about 1 km from the hotel. I will definitely stay at Hilton the next time I come to Sheffield

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, April 9, 2013
Dear Guest

Thank you for your comments on Trip Advisor.

I was delighted to read that you enjoyed your stay especially breakfast.

We look forward to welcoming you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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897 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
London, United Kingdom
Top Contributor
245 reviews 245 reviews
43 hotel reviews
Reviews in 73 cities Reviews in 73 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed April 4, 2013

This is not the best Hilton we have stayed in but there is nothing fundamentally wrong with it either, just a bit tired in places and lacking some of the basics you'd expect in a hilton hotel. The front desk staff were courteous though under-staffed resulting in slight delays on check-in and check-out (nothing major though). Room service was very fast and efficient and the food was satisfactory.

The room itself was very large (we were on second floor) with a massive (much bigger than needed) triple bed and a large outdoor balcony over-looking the canal area. However, some of the tiles in the bathroom were cracked, the shower head was leaking and there was no mini bar in the room (or fridge).

Breakfast service was quick though the selection offered was less extensive than in some other Hilton's we have stayed at (we are Hilton Honours members). Overall OK but nothing to write home about.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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101HotelManager, Manager at Hilton Sheffield, responded to this review, April 9, 2013
Dear Guest

Thank you for your feedback on Trip Advisor.

I am sorry that you found the hotel looking tired and dated but delighted to read that you found the reception staff courteous. I am sorry for any delays that you experienced at reception however; we will always try and have two members of staff on reception at any one time.

I have also asked the Maintenance Manager to assess all showers and fridges can be placed in rooms if requested.

Your feedback regarding breakfast has also been noted and I am sorry you found the selection less extensive than other Hilton’s. We do provide all items that are standard for Hilton.

We look forward to welcoming you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
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sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 4, 2013

Well appointed comfortable hotel. Close to the main shopping area and within reach of the Peaks (10 miles). The D/B/B rate was extremely good value and the dinner included within the package allowed you to choose up to the value of £25 per person off a very good A La Carte menu. The food was exceptionally good. Avoid a room near a lift at all cost- extremely noisy! Great pool and other facilities excellent. Great choice for families.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2013 via mobile

I recently stayed here with my girlfriend and we enjoyed a very satisfying night. The room was very spacious and the facilities were great for the price we paid. Will hopefully be staying there again in the not so distant future.

Stayed March 2013, traveled as a couple
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101HotelManager, Manager at Hilton Sheffield, responded to this review, April 5, 2013
Dear Guest

Thank you for your great comments on this website; I was so pleased to read you and your Girlfriend enjoyed your stay.

We look forward to seeing you again soon at the Hilton Sheffield.

Kind regards

Hotel Manager
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Southampton, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 2, 2013

The one disadvantage for this hotel is that it’s a short walk (5mins) into town, rather than being immediately there. I tend to stay at this hotel when I drive to Sheffield as the parking is reasonable and it is relatively easy to get out of in the morning (as opposed to some other hotels).Is reliable as Hiltons tend to be. Decent space and furnishings and I’ve received a free upgrade more than once. The bar food is nothing special but does the job, and the bar is well designed so that those who want to can watch football on the TV but the rest can be away from it.

For a review of the gym visit gymnomads.blogspot.com.

Stayed May 2012, traveled on business
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101HotelManager, Manager at Hilton Sheffield, responded to this review, April 5, 2013
Dear Guest

Thank you for your review on Trip Advisor.

The hotel is situated just outside the City Centre and I am glad to see you use the Hilton Sheffield whilst in Sheffield.

I am sorry that you have found the bar food only average and your comments have been passed onto the Head Chef.

Thank you for your feedback; we look forward to seeing you again soon.

Kind regards

Hotel Manager
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Yorkshire
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 24, 2013

It was in an ideal location with great scenic river views in the heart of Sheffield city centre. We arrived and the parking wasn't free which was a bonus. We walked in and the man on reception at the spa was lovely - so was great so far. Very quiet but I felt it was slightly outdated as opposed to 'vintage'.

The gym was quite large but we were easily bored due to the monotone atmosphere with little character. Worse of all, some equipment was exclusive to members or incured a heavy charge. We liked how spacious the changing rooms were with plenty of facilities friendly for all groups including babies. The pool was nice if a little dark, except some rowdy people in there. The hot tub wasn't excellent and there was hardley any seats so some people had to sit on the side - if you were lucky enough to get a seat they were soaking wet cushions and stood alone & you couldn't sit with friends or family. The sauna and wet room were great but not special again.

Luckily there were plenty of showers although one only ran cold. There was plenty of space in the changing rooms and private cubicles and lockers so this was excellent, also a vanity area with hairdryers.

All in all, I enjoyed the hilton spa although it was another typical franchise and didn't see or interact with any staff except one man at reception, who was friendly. Lovely visit but nothing special.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, April 3, 2013
Dear Guest

Thank you for your comments on Trip Advisor.

I was glad to read that overall you did enjoy your Spa day at the Hilton Sheffield however your feedback regarding other areas of club have been noted and taken on board.

All of the equipment available in the gym is for use by everyone. The Power Plate machines are charged at an additional £5 per 15 minute sessions and I am sorry if you found this too high.

Your comments regarding the showers have also been noted and the showers on the poolside do consist of hot and cold showers in order to regulate body temperature after using the sauna or steam room.

In addition I am also sorry that you found the seating area full and rowdy people in the pool. The pool area can sometimes be extremely busy and I am sure if the team were aware of any issues they would have rectified the situation.

Thank you for your feedback and I do hope that we are able to welcome you back to LivingWell again soon.

Kind regards

Hotel Manager
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Dublin, Ireland
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 22, 2013

butts all over our balcony upon arrival, food beyond expensive and don't order the mash ever room service delivered opened packets of crisps with sandwich's 29 pound for the pleasure, stained carpets and tired furnishings but was clean and bar staff friendly, 11 pound to have breakfast delivered .... im Hilton honours member years and worst Hilton iv been in, never again

Room Tip: stay elsewhere till it ups its game
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  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, April 3, 2013
Dear Guest

Thank you for your comments on Trip Advisor.

I am sorry that you did not enjoy your stay and you found the room tired and dated; we are continually updating the standards of our bedrooms.

I would also like to apologise for the cigarette butts that you found on the balcony and rest assured your comments have been addressed with the Head Housekeeper.

Your feedback regarding the cost of room service has also been taken on board and I am sorry if this was below standard in any way.

I understand the Deputy Manager has also spoken to you regarding this matter and I do hope that we are able to welcome you back to the Hilton Sheffield in the future.

Kind regards

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sheffield

Address: Victoria Quays | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sheffield
#12 Luxury Hotel in Sheffield
#18 Business Hotel in Sheffield
#20 Family Hotel in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Sheffield 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more   less 
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Also Known As:
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Hilton Hotel Sheffield

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