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“Great but to far from town” 3 of 5 stars
Review of Hilton Sheffield

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Hilton Sheffield
4.0 of 5 Hotel   |   Victoria Quays | Furnival Road, Sheffield S4 7YA, England   |  
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Ranked #29 of 57 Hotels in Sheffield
London
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Great but to far from town”
3 of 5 stars Reviewed October 12, 2012

Hotel is far end of town so you will need to walk to get into the main restaurants and bars, up a hill along the tram lines before you get there. Beds excellent quality and had a good nights sleep , rooms could do with a make over as getting dated, alright for one night but no longer okay for business

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 15, 2012
Dear Guest

Thank you for feedback on this website.

Hilton Sheffield is located just outside if the City Centre and can take approximately 10-15 minutes to walk into the Centre.

I was glad to read that you did enjoy the beds but I am sorry you thought that the rooms were looking a little dated.

I do hope that we are able to welcome you back to the Hilton Sheffield.

Kind regards

Hotel Manager
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899 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
Leeds, United Kingdom
1 review
4 of 5 stars Reviewed October 10, 2012

Stayed at Hilton Sheffield for the weekend for my fiances birthday, the hotel is a few minutes walk from the city centre and has beautiful veiws of the quays, we ate in the resteraunt and the food was out of this world! they also have a costa coffee in the reception area that was a welcome sight after a long drive and the nicest young guy serving there. All the staff we came into contact with where outstanding, really made us feel at home! .... all that is except the young peroxcide blonde lady on reception (Not what you expect to see on a reception at a Hilton Hotel, who, to say was rude would be an understatement! she had the loadest voice and just came accross as if she was reading everything she said, no personal touch whatso ever, all though all in all a great stay and would recommend

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 12, 2012
Dear Guest

Thank you for your comments on Trip Advisor.

I was delighted to read that you enjoyed your stay at the Hilton Sheffield but would like to apologise for the rude welcome that you received at reception.

This is unlike the service that the reception team usually provide and I have passed your comments onto the Front Office Manager in order for him to address this with the team member.

I was glad to see that you did still enjoy your stay and we look forward to welcoming you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
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Lancaster
Top Contributor
275 reviews 275 reviews
86 hotel reviews
Reviews in 112 cities Reviews in 112 cities
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed October 8, 2012

This is a modern hotel, which is difficult to locate in the dark, using the postcode, as it takes you to a deserted industrial quarter, blocked off from the hotel by an uncrossable major road. When I eventually found it, I was impressed with the spacious lobby and friendly staff. Parking is convenient and costs £5 per day (validated by the receptionist). The room was very comfortable, spacious and well soundproofed. Well stocked beverage tray and a good range of toiletries. The bed was very comfortable with high quality linen. Bathroom was spotless and spacious. Room service is available. The restaurant was good, with a varied menu and appropriately attentive staff. There is also a pool and gym available. In summary, a high quality, good value hotel- worth recommending.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 10, 2012
Dear Guest

Thank you for feedback on this website.

I am sorry that you found it difficult to locate the hotel but was delighted to hear that when you did arrive you found the lobby spacious and staff members friendly.

Your great feedback regarding the bedrooms and Restaurant has also been noted and shared with the team.

Thank you once again for your great comments and we look forward to welcoming you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
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Trowbridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2012 via mobile

We stayed for two nights in a double double room. The room was well sized and the bathroom huge. The pool and health club again is well sized and full of the latest kit. We ate in the restaurant on the first night eating from the bar menu and restaurant menu picking dishes to suit us, the chilli squid starter was lovely and the following T-bone steak cooked perfectly and very tasty, I wish I had room for desert but alas no. A selection of superb wines were on offer at 30% off. Our waiter Harry made the finishing touch with enough attention and personality without being overbearing. I do think its about time WiFi is free in all hotels it's as essential as towels in a hotel nowadays but that didn't spoil the stay. If you plan to eat out go to Leopold Square where there are a host if good restaurants but book first we went out at 7pm (a £3.80 cab ride) and all were booked solid until 10pm. A great base for the Peak District and heartily recommended.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 12, 2012
Dear Guest

Thank you for your feedback on this website.

It is always a pleasure to read such positive feedback regarding the hotel and its staff members.

Your comments regarding Internet charges have also been taken on board; unfortunately these are governed by Head Office. WIFI is complimentary however in our public areas.

Thank you for your feedback and we look forward to welcoming you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
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Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 7, 2012

Just back from staying at the Sheffield Hilton. Rooms clean light and airy, breakfast excellent, drinks a bit pricey, mark up on wines 400%. Directions to the hotel from the Barnsley approach not good especially at night. In a modern city centre hotel, would have expected room safes, none at present.
Otherwise a very pleasant stay.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 9, 2012
Dear Guest

Thank you for your comments on Trip Advisor.

I was delighted to read that you enjoyed your stay at the Hilton Sheffield and found the bedrooms and breakfast excellent.

Your comments regarding the bar prices and directions have also been taken on board.

We are also in the process of installing safes into all of our bedrooms.

Thank you for your feedback and we look forward to welcoming you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnham Market, United Kingdom
Top Contributor
91 reviews 91 reviews
81 hotel reviews
Reviews in 68 cities Reviews in 68 cities
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed October 3, 2012

Stayed here in July 2012 for one night. Pleasant enough but really too far out to walk to get into Sheffield as such (we did it in 20 minutes negotiating major roads and slopes ... not worth trying to take the tram). More a business / conference hotel. Located by a wharf mooring narrow boats which provided a pleasant morning walk. We were upgraded to a room with an enormous balcony, but as it was wet and windy couldn't use it. Be aware that the rooms are small with no air con and can get hot and stuffy ... We had the balcony window open all night.

Room Tip: A room with balcony overlooking the wharf
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 9, 2012
Dear Guest

Thank you for your comments on this website.

The Hilton Sheffield is located just out of the City Centre with a 10 to 15 minute walk into the Centre; I am sorry that you found this a little too far. I was glad to see however that you did enjoy the Quayside location.

I am also sorry that you found the bedrooms small as our rooms with balconies are larger rooms in general. Unfortunately we do not have air conditioning in our bedrooms and fans are provided to aid with high temperatures.

Thank you for your feedback and I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 3, 2012

I stayed here for my hen weekend and there were 16 girls in total. We were given some fantastic rooms with balconys that overlooked the river. This made our trip extra special as the weather was amazing and it felt like we were abroad. The spa is also free to use for guests and the staff all around the hotel were so friendly and made our stay so comfortable.

The buffet breakfast is a must as you can have as much as you like.

We did a lot of fancy dress for the weekend, and the staff took an interest in why we were there and took many group photo's for us. We also got table service when we went to the bar.

Very impressed, rooms were spotless.

Had a fantastic experience and will go again.

Room Tip: Ask for a room overlooking the river.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101HotelManager, Manager at Hilton Sheffield, responded to this review, October 9, 2012
Dear Guest

Thank you for your feedback on Trip Advisor.

It was such a pleasure to read that you enjoyed your Hen weekend celebrations at the Hilton Sheffield.

Your great feedback regarding all departments have been shared with the team.

Thank you once again and we look forward to welcoming you back to the Hilton Sheffield for a future occasion.

Kind regards

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sheffield

Address: Victoria Quays | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sheffield
#11 Luxury Hotel in Sheffield
#18 Business Hotel in Sheffield
#20 Family Hotel in Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Sheffield 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more   less 
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Also Known As:
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Hilton Hotel Sheffield

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