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“A stylish comfortable city centre retreat” 5 of 5 stars
Review of Malmaison Reading

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Malmaison Reading
4.0 of 5 Hotel   |   18 - 20 Station Road, Reading RG1 1JX, England   |  
Hotel amenities
Ranked #11 of 33 Hotels in Reading
Lancashire
Top Contributor
106 reviews 106 reviews
46 hotel reviews
Reviews in 59 cities Reviews in 59 cities
72 helpful votes 72 helpful votes
“A stylish comfortable city centre retreat”
5 of 5 stars Reviewed November 3, 2012

We stayed here for 3 nights and used it as a base to attend Olympic events. It's perfectly located across the road from Reading train station and only a few minutes' walk from Reading's city centre shops and other attractions. The hotel has been converted from a traditional railway hotel to a modern, trendy boutique hotel with railway-themed decor. Our room was of a good size and well-equipped with a big comfortable bed and a good size bathroom with rain shower and deep bathtub. The bar/lounge area had deep squashy sofas and was very relaxing. The restaurant serves an excellent cooked breakfast, plus a good choice of juices, fresh fruit, breads, cold items, porridge, etc. We ate dinner there once and enjoyed our meal, especially the steak. The hotel staff were friendly and professional and helped to make our stay enjoyable.

Room Tip: Our room overlooked the street which links the train station to the main shopping street and was qu...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, November 6, 2012
Dear PTJB,

Thank you for taking the time to review the hotel. I was delighted to read that you enjoyed the hotel. It seems that breakfast is a real high point of nearly all of our guests stay, next time i would suggest you take the waffles!

Myself and the team look forward to welcoming you back very soon.

Kind Regards
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458 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • German first
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English first
gorinchem
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 16, 2012

Nice hotel on a perfect location in the city centre of Reading. Every room is different so every stay is a surprise. The theme of the Hotel is Railroads. In one of the suites this is emphasized by a real working (!) model rail in the middle of the room. Good breakfast and nice bar add to the good quality of this hotel

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, October 29, 2012
Dear AtobTraveler,
Just a quick note to thank you for staying and taking the time to post a review. I am delighted that you enjoyed your stay with us and i do hope we see you again very soon.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2012

I was recommended to stay here whilst meeting up with friends for a night out. The service in every area from check to check out was first class, we were made to feel exceptionally welcome and the staff were courteous and knowledgeable,
The bedroom was a real treat, very spacious room and bathroom and we had an excellent and comfortable night's sleep.
I very much look forward to visiting Reading again and I know exactly where I will be staying; Malmaison.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, October 29, 2012
Dear TopCatPlymouth,
Thank you for your review, it is always my pleasure to receive such positive feedback about the hotel of which my team and i are very proud. I look forward to seeing you again at the hotel soon.
Kind Regards
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Austria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 14, 2012

I stayed here for one night on my way from Gatwick Airport to Devon. The location near the station was great. My room faced a back street and was very quiet. Bedroom and bathroom were both spotless clean; the bathroom was quite huge, considering that my room was only a standard double. Breakfast was fresh, varied and tasty. Loved the unique style of the hotel and would come back to stay here anytime.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, October 29, 2012
Dear kmm207,
Thank you for taking the time to write your review. We are lucky to have a variety of bedroom layouts all of which of quite unique. I was also delighted to read your comments regarding our breakfast offering, the Full Mal breakfast is a thing of beauty, for your next stay, if you didn't enjoy that already!
Kind Regards
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Douglas, United Kingdom
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 10, 2012

Very convenient to the railway station. Accommodation was very good, clean, tea/coffee making facilities and good value for money. Breakfast offered a wide choice and waitress served - food was cooked fresh - unusual these days. Staff were friendly.
The only slight criticism is that the decor is rather dark - a lot of grey and black.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, October 29, 2012
Dear Garricke_12
Whilst our hotel is unique in its design and widely recognised for this, i am always delighted to read mentions of our team. I will ensure i share this with them at our next full staff meeting.
Thank you
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Tonyc32
Top Contributor
100 reviews 100 reviews
40 hotel reviews
Reviews in 47 cities Reviews in 47 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 10, 2012

Stayed here while attending a wedding in Harlow. harlow was fully booked out due to the triathlon!

Very happy with the Malmaison. Rooms were clean and quiet. I loved the fact that most rooms had a second door which you could opt to close to cut out corridor noise. Meant we heard no corridor noise which was great considering it was a Saturday night!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, October 29, 2012
Dear Tonyc32,
I was pleased to read Harklow was full and you decided to stay with us, i do hope that we did enough to encourage you here for every stay!
We look forward to welcoming you back.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 8, 2012

Stayed at this hotel for work at Reading. The best part of this hotel is the close proximity to the Reading Central Station (Train & Bus) and walking distance to The Oracle shopping plaza.

The towel warmer in the room is a nice touch.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, General Manager at Malmaison Reading, responded to this review, October 29, 2012
Dear Anthony_Chien,
Thank you for your post, our location is positive indeed, especially if you like shopping. The Oracle is a great place to go especially around christmas time!
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Malmaison Reading

Address: 18 - 20 Station Road, Reading RG1 1JX, England
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Reading
#6 Luxury Hotel in Reading
#10 Romantic Hotel in Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Official Description (provided by the hotel):
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel

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