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“Don't stay if looking for a good night sleep” 2 of 5 stars
Review of Millennium Madejski Hotel Reading

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Millennium Madejski Hotel Reading
4.0 of 5 Hotel   |   Madejski Stadium | Junction 11, M4, Reading RG2 0FL, England   |  
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Ranked #9 of 33 Hotels in Reading
Wales
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Don't stay if looking for a good night sleep”
2 of 5 stars Reviewed August 15, 2013 via mobile

We had a long car journey from mid France, heading to South Wales and decided to break up the trip with overnight stay at hotel on 14th August. We were allocated a room overlooking the bar/atrium area. Did not expect to be kept awake until after 3am with noisy guests. When complained was given a non-sympathetic response by receptionist. Having read the positive feedback of other guests I'm wondering if I stayed in the same hotel! Perhaps those unlucky enough to be allocated rooms over the bar have the short straw. I would have expected staff working at night to have moved the group to an area where they would have caused least distribution. Extremely poor customer care. Would advise people to consider alternative hotel. Awful ending to an otherwise excellent two week holiday.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 20, 2013
Thank you for your review.

We do endeavour to make sure noise is kept to a minimum and always act promptly if advised at the time. We would have been happy to have offered to move you to an alternative room had the hotel staff been made aware that the noise had disturbed you.

Thank you again for your review.
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441 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Great location just off the M4. Plenty of parking. Friendly and efficient staff. Large, modern and clean rooms. Restaurant offering lots of choice for breakfast all well presented. An ideal mid week business hotel.

Stayed August 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 12, 2013
Thank you for your review.

We are pleased to hear you found our staff friendly and efficient, we are very proud of our staff and the quality of service that they provide.

We do hope to welcome you back to the Hotel very soon.

Kind regards
Suzanne
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Blackpool
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 11, 2013

As a family we have stayed at the Madejski one a few occasions. This hotel is A. Class absolutely spotless in every aspect. The rooms are spacious, well equipped and have great views. The food is outstanding and room service is timely with everything ordered being received.

Staff are friendly and attentive at all times

Room Tip: Make sure you don't get a disabled room, not ideal if you have small children
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 13, 2013
Thank you for your Review.

It is lovely to hear you had an enjoyable stay and that you found our Hotel A class in every way.

This is a lovely comment to hear and I have passed this on to all the staff at the Hotel.

Thank you again for your review and we look forward to welcoming you again in the near future.
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Liverpool, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 10, 2013

Stayed here with my daughter before Liverpool played Reading. It was my daughters first away football match and I had previously stayed here for my sons first away football match about 5 years ago. Really enjoyed our stay and the room we had was fabulous. We even got a free upgrade and had two massive king sized beds in a large family room which was like a suite with floor to ceiling windows. As the hotel was attached to the stadium I asked a member of staff if we could have a look at the stadium and the private boxes over looking the pitch (I did this with my son and it was a great experience for a child). Once again the staff were extremely helpful and allowed my daughter and I to take photograph's from a private box which added to the experience of her first away football match. I would certainly recommend staying at this hotel if attending a football match. It was great to have a couple of drinks in the hotel bar before the game and share footballing stories with Reading season ticket holders in comfort before a short two minute walk to the turnstile. The ground is also very good and the supporters were really friendly. In fact after the game we returned to the hotel to await a taxi to the train station when one Reading fan at the hotel having an after match cuppa offered us a lift to the station. We accepted as there was at least an hours wait for a taxi. Will definitely return.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 13, 2013
Thank you for your TripAdvisor review.

I am so pleased to hear you and your daughter had such an amazing stay at ou8t hotel before and after the game.

We look forward to welcoming you for many more matches to come.

Thank you again for your review.
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Bury St. Edmunds, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2013 via mobile

This is the third time we have stayed here. We would have stayed more times but it can be expensive at times but great value when there are special offers. We stayed with our daughter and the room was huge and she loved her massive bed. There was complementary water in the room and free wifi which you often do not get in most hotels. We loved the pool ( nice a warm) and the jacuzzi and it was never very busy. All the staff were professional but friendly and helpful, and the hotel was so quiet, you did not even notice the cleaners moving around ( and they kept the rooms really clean and tidy). The breakfast was excellent and the dinner was good but I felt not exceptional choice and quality for the price but very tasty and convenient so did eat there twice. We visit this area as there are some main attractions we want to visit but actually mainly so we can stay at this, our favourite hotel.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 12, 2013
Thank you for your TripAdvisor Review.

We are please you and your family had a great stay at the Millennium Madejski Hotel Reading and that you found the service our staff provided great.

We look forward to welcoming you and your family back here again very soon.
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gurgaon
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 8, 2013

I recently stayed in Millenium Madejski hotel at Reading. My stay was very comfortable to say the least. The check in was smooth and quick. The room size was decent with an excellant bed quality. Bathroom was shining and toileteries provided were of the highest quality. The internet was free across the hotel and had excellant speed. I stayed there for 6 nights and couldn't praise enough. The hotel is next to a football stadium and if you are lucky you can catch a match. I think the hotel can arrange tickets as well. The location of the hotel was not too great but everything in reading is 10-15 minutes by taxi and hence not too much of a problem. By the way the taxis are not too expensive. However, there is a pizza hut and kfc nearby. hotel also has a good enough menu on the room service, not too elaborate, but fairly good. The breakfast buffet was elaborate with many choices for the non-vegetarians. The only complaint I have is that it was the same menu everyday with no change in the menu. But this was a minor glitch in an otherwise most pleasant and comfortable stay. Would recommend highly and stay there again if required.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 12, 2013
Thank you for such a lovely review.

We are always grateful for reviews and we are pleased we met and exceeded your requirements during your stay.

We do hope to welcome you back to the Millennium Madejski Hotel Reading again in the near future.
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Ulverston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 5, 2013

Excellent room and hotel and would have rated at this apart from the
issue with noise from an event in the stadium which went on till 1am
Spa was good but didn't quite live up to the rest of the facilities within the hotel.
Would recommend to anyone for a short stay

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadejskiHotel, Manager at Millennium Madejski Hotel Reading, responded to this review, August 7, 2013
Thank you for your Trip Advisor Review.

We appreciate all reviews and we hope to welcome you back to the Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Madejski Hotel Reading

Address: Madejski Stadium | Junction 11, M4, Reading RG2 0FL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Reading
#6 Family Hotel in Reading
#7 Business Hotel in Reading
#9 Romantic Hotel in Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Millennium Madejski Hotel Reading 4*
Number of rooms: 140
Official Description (provided by the hotel):
Situated just off the M4 motorway at junction 11, the Millennium Madejski Hotel Reading is ideally located for those who want to visit the wonderful countryside within Royal Berkshire. The hotel also forms part of the impressive Madejski Stadium Complex, incorporating the Royal Berkshire Conference Centre, and home to both Reading Football Club and London Irish RFC. Nearby we have Legoland, Windsor Castle and for those who enjoy the races, Ascot, Windsor and Newbury are all within easy reach. Other areas of interest include, Henley, Oxford and London is only 20 minutes away by train.The hotel has leisure facilities which include a swimming pool and gym. The hotel also offers complimentary Wi-Fi and car parking ... more   less 
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Also Known As:
Millennium Madejski Reading
Reading Millennium Madejski Hotel

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