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“Spa weekend” 4 of 5 stars
Review of Hilton Reading

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Hilton Reading
4.0 of 5 Hotel   |   Drake Way, Reading RG2 0GQ, England   |  
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Ranked #5 of 33 Hotels in Reading
Worcester Park , Surrey, United Kingdom
1 review
“Spa weekend”
4 of 5 stars Reviewed August 20, 2014

We had a lovely time . The spa was very good , we both had a short massage and the wife had the all singing , all dancing foot spa , which she loved ! We ate in the Larder Restaurant on both nights.The first meal was pretty good ,for a set menu then we had the A la carte , on the second night and loved it . The only gripe was the thimble full of custard , with the apple crumble ! Over all we had a great time and the staff were fab.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Manager at Hilton Reading, responded to this review, August 25, 2014
Dear Lance H

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

I have passed your comments to our Chef and too the Spa

In the meantime, I wish you a pleasant week and remain for now with kind regards


Wimpie Blatt
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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842 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Lowestoft, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 19, 2014

This is one of the best hotel's we have stayed in, very helpful staff very clean we stayed as a Lego land package, I thought we might be outcast's but no they made as feel very welcome. our room's were excellent nicely chilled and breakfast was great with lots of choice I would recommend this hotel to anyone staying at Reading this is a 5*****star hotel with 5*****star service well done to all the team :))))

Room Tip: 155 and 156 were brill
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Manager at Hilton Reading, responded to this review, August 25, 2014
Dear Mike s

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Kind regards

Wimpie Blatt
Operations Manager
wimpie.blatt@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Street, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

Stayed for 3 nights and from arriving at reception to a warm welcome and vacating on an amazing breakfast 'FAULTLESS'.Rooms,staff and location perfect.well done HILTON!!!Good choice at breakfast,check out the sausages!!!bedrooms very comfortable.keep up the good work Mr manager

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Manager at Hilton Reading, responded to this review, August 25, 2014
Dear Jackie L

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read.

Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.


Kind regards

Wimpie Blatt
Operations Manager
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Combe Martin, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 14, 2014

We spent two nights at this hotel while on a coach trip from north devon you could not fault this hotel. Very clean all areas the room were very comfortable and clean the staff very helpful and friendly and the food was very good we hope to stay at this hotel again. i am about to write about the Hilton docklands were we spent our third night you would not believe these hotels were in the same group keep up what your doing at reading top marks to the manager and his staff please pass on some tips to your conterparts at docklands.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Manager at Hilton Reading, responded to this review, August 18, 2014
Dear paul b

Thank you for your review of your recent stay at the Hilton Reading. We appreciate you taking the time to leave detailed feedback of your stay, and are delighted that you enjoyed your stay with us.

Providing excellent customer service is one of the things we pride ourselves on and I am pleased to see that your comments supports this.

I look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Aimee Louise Ash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aberdare, United Kingdom
1 review
5 of 5 stars Reviewed August 14, 2014

spacious,relaxing enviroment to enjoy a few days away.Food excellent with an extensive choice,staff efficient and helpful,good sized bedrooms.Reading town not enthralling but if you have your own car then there are other options to drive to.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Manager at Hilton Reading, responded to this review, August 18, 2014
Dear Dianne

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read.

Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.

Best regards

Aimee Louise Ash
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 14, 2014 via mobile

The good
1. Only 1 restaurant but a great menu. Try the pork belly! Fair prices
2. Quick room service
3. Comfortable beds and pillows
4. AC works
5. Fair price. I paid the advance price with no breakfast for around £85 per night. A steal.
6. Internet £15, works fine
7. Quick check and checkout (can fill out the checkout form and just deposit-they send invoice via email)

Not so good
1. Last day, the hotwater, never got hot. Only luke-walm

And that's about all to say. Location was good for me.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crewe, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 13, 2014

Went here when we visited our son,what a wonderful time we had my husband is in a wheelchair so we need an accessible room and a wet room nothing was to much trouble room and bed were huge.when we first arrived we got in the lift from the underground car park it wouldn't work we rang emergency phone a member of staff arrived immediately and sorted it with out any fuss.we had breakfast every morning we were there which was lovely and also had a meal which was wonderful.we had a brilliant stay from start to finish and everybody was polite and pleasant,would not hesitate to stay again and would recommend it to anyone.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee A, Manager at Hilton Reading, responded to this review, August 18, 2014
Dear Noc50

It was a pleasure to read your review regarding our hotel. !

I was so happy to read that your experience at the hotel has been so positive throughout, starting from the very beginning until the very end.

Once again a big thank you for your review and for recommending us! I hope we will have the pleasure to welcome you back again!

Aimee Louise Ash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Reading

Address: Drake Way, Reading RG2 0GQ, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Family Hotel in Reading
#4 Romantic Hotel in Reading
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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