Unbelievable wow factor upon arrival.
Choose your room carefully and you'll be rewarded with a unique experience, however prepare for tiny windows that don't open in some cells (obviously).
Check in staff friendly but inefficient. All very nice but took ages to check in (and 3 staff members contributing to the process). Check out even worse, taking 40 minutes to work out what had and hadn't been paid in advance.
Breakfast was literally the worst we've had in any hotel. Inedible cooked breakfast with greasy pink bacon and equally pink unappetising sausages -all very cheap and nasty. I complained to the manager as we didn't eat anything but toast and tea but were still charged about £14 each. Not a good reflection on the Malmaison chain.
Despite this, we would return due to the standard of accommodation, but would obviously eat elsewhere (and be prepared for a long check -out!)
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- Also Known As:
- Malmaison Oxford Castle Hotel Oxford
- Malmaison Hotel Oxford