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“Rubbish hotel...” 1 of 5 stars
Review of Galaxie Hotel

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Galaxie Hotel
4.0 of 5 Hotel   |   180 Banbury Road, Oxford OX2 7BT , England   |  
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Hotel amenities
Ranked #16 of 43 hotels in Oxford
Uppsala
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Rubbish hotel...”
1 of 5 stars Reviewed July 20, 2012

Got booked in here on business as our usual was full. When we turned up there was no room for me. So I was put in one room the first night and had to change to another room for the second night. First room I got was right next to reception. There was a big gap between the floor and the door so all noise and light from the hall and reception came straight in to my room. As I went to be at midnight I realised the flimsy curtains did nothing to block the light from the massive facade light aimed at my window, also the night porter's tv was blasting the news at full volume, making it impossible for me to sleep. I went to the reception and rang the bell, heard the night porter move around behind in the back room but didn't appear. I rang the bell another three times before he turned up (when the news ended...). After much protesting from the night porter he eventually called management and they turned up and turned the lights of (and the tv) in about 30 seconds.

The second room that I got was one of the un-refurbished ones, dingy with cigarette burns on the carpet and walls. It was probably grand once but it desperate need of repair.

Breakfast could've been fantastic, I wouldn't know, I didn't hang around long enough to find out...

Note that the hotel is a good 20 min walk in to central Oxford (there is a reason they offer free parking...) and not as close as they claim. It is in a nice area though but that is certainly not worth this horrid hotel.

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Oxford
1 review
5 of 5 stars Reviewed July 12, 2012

I was really impressed by this hotel. The hotel had recently undergone lots of renovations that were very in keeping with the rest of the hotel. The rooms are very compact, filled with lots of nice touches. There was lots of storage space in the room and the bathroom was very modern. The hotel is a short walk to central Oxford. If you decide to stay, don't miss out on the buffet breakfast!

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
1 review
5 of 5 stars Reviewed July 11, 2012

This hotel is does everything that a hotel should do. Everything from the decor to the service is really good. Given its proximity to central Oxford, this hotel would be hard to beat....

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cairns, Australia
1 review
5 of 5 stars Reviewed July 7, 2012

I had a really nice stay at the Galaxie. The car park is very useful given that you are so close to central oxford and the breakfast is fantastic. I would recommend the hotel for the business travelled if, like me , you are trying to find a nicely located hotel for a reasonable price.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stretton, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 26, 2012

In terms of location it was just outside the city centre which suited me, but a easy walk away.

The room itself was impressive and the first thing I wanted to do was jump on the bed (which was very comfy and offered and excellent nights sleep). Everything about the room was perfect for what I needed, low lighting, comfortable temperature and calming.

The bathroom although small was well laid out and offered excellent facilities (although mine did not have a bath).

I was also please that as a business traveller there were plenty of sockets at the right height and distance from a sensible working area. This may sound silly, but the number of hotels that are apparently catering for the business traveller and cannot get this right is amazing!

Breakfast was served in an open planned room/conservatory that would cheer anyone up even if the rain was pouring down. A buffet style service that catered for most needs and plenty of it. Well worth getting up for.

The biggest issue and why it's not worthy of 5 stars is that no food was on offer in the evening: that said, it makes you go out and within 50 metres, there are some excellent restaurants at hand.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sarasota, Florida
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2012

Very conveniently sited hotel for the center of OXford - short bus ride into town.
Nice clean rooms. Beautiful restaurant (for breakfast only).
Good value

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham
1 review
5 of 5 stars Reviewed May 12, 2012

I stayed at the Galaxie whilst in Oxford for a birthday celebration. From the outset, I was very impressed by the quality of service provided. After sharing many emails with the hotel before my arrival, I was impressed that all of my wishes had been satisfied. I was given a large double bedroom at the rear of the hotel, which looked to have been refurbished recently. The breakfast at the hotel is a treat: not only is the food fantastic, but the large breakfast room is extremely welcoming. The staff are helpful and the hotel has few faults. I would recommend this to anyone wishing to stay in Oxford, either alone or as a family.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Galaxie Hotel

Address: 180 Banbury Road, Oxford OX2 7BT , England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Oxford
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#6 Business Hotel in Oxford
#8 Luxury Hotel in Oxford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Galaxie Hotel 4*
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Also Known As:
Galaxie Hotel Oxford

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