We arrived on Saturday the 12th of April, check in was easy.. Finding the room was a different story.. They pointed to where ALL the rooms where and said all the rooms are down the corridor, no directions or anything about what floor we were on, so wasn't easy to find, once we got into the room we noticed the window was open and room was freezing.. so tried to close the window which seemed to be broken as it just wouldn't shut! We went back downstairs and told them about the window at reception, when the man told us he would go up and do it in 5 minuets which wasn't a problem as we were going out to the town so search for a restaurant to go to for dinner that night.. After 1 hour and a half we got back to put hotel.. Walked into our room to our surprise it was still open and room was still freezing.. I wasn't walking all that way back down their so I called reception and told them AGAIN!! And then after 30 more minuets no one had come up! So I called and told them AGAIN.. Only over 2 hours from when we told them someone came up and finally closed it for us..
The room wasn't 4 star it was dirty/dusty and had a fag burn in the curtains.. Nice 4* quality nets! The wardrobe only had one door on the other was missing.. So couldn't shut our clothes and things away..
On the night they also had a party in one of their function rooms which blasted music till at least 12,
The swimming pool facilities were shocking they had 2 sun beds to put towels etc on and lay on. The pool was as big as our room.. (Tiny) again disappointing
The bar over charged us.. And didn't realise till we got back to the room and looked at the menu as was very expensive for what we had so I called up the reception explained the situation to them to hear that they would have to investigate.. In which they still hadn't called back or let me know until the next morning when I went to reception to ask what they were doing about it when no one again knew anything about it so they ended up just giving it off of the room price. Which was fair enough but that was only because I followed it up again..
This hotel defiantly was disappointing specially as it was me and my partners anniversary . All of this for 159 a night well I know where I will not be going again please stay away if u want a nice romantic get away!! Not the place for you!! Very disappointed really wanted it to be perfect!! But was far from it!
- Official Description (provided by the hotel):
- The four-star Oxford Hotel has 168 contemporary rooms and is just two miles from the beautiful and historic Oxford city centre. Perfectly located for holidays and short breaks in Oxford and the Cotswold countryside means you can wander through the spires of Oxford University's ancient colleges, and explore the relics in The Ashmolean Museum of Art and Archaeology.You can also shop at the designer outlet stores in Bicester Shopping Village. You can also relax in the Health & Leisure Club’s pool, sauna and steam room, get pampered in the beauty rooms and enjoy award-winning food in the AA Rosette restaurant. ... more less
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- Also Known As:
- Barcelo Oxford Hotel Oxford