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“A great week....” 5 of 5 stars
Review of Macdonald Randolph Hotel

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Macdonald Randolph Hotel
5.0 of 5 Hotel   |   Beaumont Street, Oxford OX1 2LN, England   |  
Hotel amenities
Ranked #8 of 43 Hotels in Oxford
Santa Barbara, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“A great week....”
5 of 5 stars Reviewed July 12, 2014

We had an enjoyable stay. We were part of a group and some experienced no water on our final day. They missed a few wake up calls, but all in all it was lovely. Their concierges were very helpful. Most things were with in walking distance.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 22, 2014
Thank you for taking the time to post a review. I was please that you enjoyed your stay but sorry to learn that there was no hot water on the final morning and a wake up call was missed. Please be assured that I will be discussing your comments at our weekly team meeting. This is not the normal feedback we receive.

I know the team will be delighted by your comments and do hope we can be of service to you again in the future.

Kind regards,

Michael Grange
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,599 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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English first
Oxford
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Clean, well equipped room. Lovely venue, centre of city. Only downside is expensive valet parking, plenty of car parks nearby. Staff were fantastic, professional and really friendly. Breakfast was excellent

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 22, 2014
Thank you for taking the time to post a review. The team will be delighted by your comments. Parking in the city centre is limited and we offer valet overnight parking at £28.50 per night. The council car park adjacent to the hotel charges £30.00 for 24 hours and the city is served by a user friendly park and ride system to allow guests and visitors to avoid the heavily congested city centre.

I do hope we can be of service to you again.

Kind regards,

Michael Grange
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 11, 2014

As usual everything was perfect. Wonderful staff, lovely room with view of the Ashmoleon.
Food first class.
Very sad to read comments about the hotel being too formal, it is lovely to stay somewhere that certain standards are adhered to. In the dining room it may seem a little formal however the staff are very welcoming and friendly..
It is good not to have people sitting at table glued to electronic equipment and actually indulging in the sometimes forgotten art of conversation.
The Morse bar is cosy and has a nice ambience.
Of course in a hotel of this age some areas could maybe do with a spruce,I was told the lifts are to be updated, but overall one would be hard put to find the same quality ambience and caring staff elsewhere. My husband is quite sick but staying here always lifts his spirits.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 22, 2014
Thank you for taking the time to post a review. It is always good to receive feedback from our guests but especially from returning guests.

Here at the hotel we offer traditional service and accommodation with all the modern amenities guests expect from a hotel. We do have a dress code in our restaurant and ask diners to refrain from using their mobile phones.

Thank you for kind comments regarding the service and I know the team will be most motivated by your comments.

Thank you once again and we hope to welcome you back to the hotel in the not too distant future.

Kind regards,

Michael Grange
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

We spent two nights here in a suite in July 2014. Everything was functional. A very pleasant ambience and perfectly located (could not ask for better). I think it is expensive but location! location! location!

Room Tip: Higher floors enjoy lovely views over Oxford
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 22, 2014
Thank you for taking the time to post a review. I know the team will be delighted by your comments. We are indeed located right in the heart of the city.

Accommodation is at a premium especially during the peak summer season. It is always best to book in advance and check on our website for any special promotions we may be running at the time of booking.

I do hope we can be of service to you again in the future.

Kind regards,

Michael Grange
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntingdon, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 6, 2014

Very comfortable large room, attentive polite friendly staff, very good central Oxford location, high quality restaurant. Parking elsewhere by reception staff, at a significant charge! Overall quite expensive but thoroughly recommended.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 9, 2014
Thank you for posting a review. I know the team will be delighted by your comments. In the city of Oxford accommodation is at a premium at weekends. We offer our rooms on a best available rate structure similar to an airline. The council car park which we can provide tickets for (but not guaranteed space as we do not control spaces) is charged at £30.00 per 24 hours. We offer a limited parking facility at a cost of £28.50 for overnight valet parking at the hotel. Pre-booking is essential.

I do hope that we can be of assistance in the future when your travel plans bring you back to the city of Oxford.

Kind regards,

Michael Grange
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Wonderful place across the street from Ashmolean. Walk to the sights. The room was a trek but large with a snappy looking bathroom with lots of light. We begged the chambermaid for more chocolates and she complied. A bit pricey but the location can't be beat.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 9, 2014
Thank you for your kind review following your stay with us at the hotel. The hotel is indeed located right in the heart of the city centre and in walking distance of all the major attractions.

Here at the hotel we offer 40 executive bedrooms in our Worcester Wing built some 9 years ago. These are a slight distance from the main reception but as you point out boast large bathrooms which separate baths and showers.

I do hope we can be of service you again in the future.

Kind regards,

Michael Grange
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia, United States
Top Contributor
99 reviews 99 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 5, 2014

We enjoyed our stay here and were able to walk to all the sights easily. We had a very nice room and excellent service. The staircase is a grand showing . Try to avoid the rooms that are a long way from the center .

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, July 9, 2014
Thank you for posting a review. I was pleased you enjoyed your stay with us. The room you stayed in I believe was in our Worcester Wing of the hotel which boasts 40 executive bedrooms which albeit are some distance from the main body of the hotel, are spacious and contemporary in style.

The staircase is indeed very beautiful and is regularly used by wedding guests for their group photos.

I do hope that we can be of service to you again in the future.

Kind regards,

Michael Grange
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Location: United Kingdom > England > Oxfordshire > Oxford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Oxford
#4 Family Hotel in Oxford
#5 Luxury Hotel in Oxford
#6 Romantic Hotel in Oxford
#11 Business Hotel in Oxford
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford

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