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“Spa quality, equipment and general service 1 star facility.” 1 of 5 stars
Review of The Spa at Thoresby Hall

The Spa at Thoresby Hall
Thoresby Park | Near Ollerton, Nottingham NG22 9WH, England
01623 821000
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Ranked #15 of 78 Activities in Nottingham
Attraction details
Harlow, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Spa quality, equipment and general service 1 star facility.”
1 of 5 stars Reviewed January 1, 2014

The gym is very poorly managed, dirty and un hygienic. Many gym machines are very old, worn out and faulty. Many of the ear piece for connecting to personal stereo units are broken, faulty and of both. I visited this hotel 3 years ago and the facility has not changed and remains very poor,

Changing rooms are similar. Dirty and uncleaned shower units, toilets and area's. The lockers are also un cleaned and in a generally dirty condition.

The Spa team are mainly made up of poorly trained kids and managers.
The area appears to operate on a cost cutting low star budget and try's to present itself as 4star.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Halifax, United Kingdom
Contributor
16 reviews 16 reviews
3 attraction reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Poor communication!”
1 of 5 stars Reviewed December 22, 2013

I have been trying to contact The Spa at Thoresby Hall for two weeks to buy gift vouchers for myself and my mum. I've left three voicemails, emailed, contacted Warner Leisure Head Office and Thoresby Hall Hotel and apart from driving down from Halifax to Nottingham, I've now given up! Appalling lack of customer service.

Visited December 2013
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
69 reviews 69 reviews
23 attraction reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
“Nice day”
4 of 5 stars Reviewed December 21, 2013

Been 3 times now. Not the biggest spa, but nice. Outside area lovely if you get the weather and relaxation room is good. Lunch better than normal for a spa day. Would recommend.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 attraction reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Spa day”
4 of 5 stars Reviewed December 16, 2013

My husband and I went for a spa day today and although he had said he didn't fancy it, he enjoyed it in the end. The staff are more than helpful and all the facilities were clean and in good working order. We also had a meal which was excellent but a little on the cold side. The relaxation room which is a conservatory was so warm and cosy that I fell asleep. A very good day and a big thanks to the staff for making it such a lovely experience.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“spa pampering day”
5 of 5 stars Reviewed December 8, 2013

a lovely gift from my daughter - we had a lovely facial then chilled out in the steam room before lunch which was included in the deal. We had 4 hours of swimming steaming chilling in all
sorts of different relaxing environments including the hydro pool, ice room and extremely hot steam room.
We finished our visit with a mud treatment which was quite funny.
All in all a lovely day and the staff were all very friendly and helpful.
Would recommend it to anyone.
the robes were lovely and got to keep slippers.
only niggle could have been more loungers so we could have taken a nap - there is a relaxation room but chairs not made to lounge on.

Visited December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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