There were a couple of issues with the room, mainly that we had requested a four bed room so that we could all stay together, however upon arrival was told that there was an issue and that the booking was never confirmed, we were then it seems put into two rooms that were completely unfinished. i had explained this to the man in the front office that night (saturday 15th march 2014) and shown him the photos of the room that i refused to stay in due to it being fit for nobody.
i understood that the rooms were still being renovated but the toilet being unclean and bathroom being moldy, coupled with the carpet having more marks on then anything id ever seen and our window being cable tied to a chair to enable it to actually be closed was just a disgrace.
Even the front office said he was unaware of the state of the rooms and seemed horrified that we had been put in these rooms at all once shown the photos. had the rooms been clean and tidy, i would not have had a problem with them, even the mishap with the booking would not have bothered me. what cant be overlooked is the actual state of the rooms, including taps missing and taps not working, its just unacceptable.
Youll love the real time photos of this place, please do flick through and then laugh, and choose somewhere else to stay.
- Also Known As:
- Clarence Hotel Nottingham