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“Very small rooms and very close together..” 3 of 5 stars
Review of BEST WESTERN Westminster Hotel

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BEST WESTERN Westminster Hotel
3.0 of 5 Hotel   |   312 Mansfield Road, Nottingham NG5 2EF, England   |  
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Ranked #27 of 57 Hotels in Nottingham
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Very small rooms and very close together..”
3 of 5 stars Reviewed December 7, 2013

Ideal location only fiver in a taxi..2 great cheap pubs across the road n a takeaway n shop..only down side was lift was old n noisy..the room walls was so thin you can hear people early in the morning moving around slaming doors n talking..we was a group of 6 had drinks in our room at 7 before going out and had complaints about for being noisy fair enough but it was only early would be more concerned if it was 2am or something..

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 17, 2013
Thank you for taking the time to post a review following your recent stay with us; all of your comments have been passed onto our team here and we thank you again for your feedback.

Kind regards
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
    79
    144
    69
    23
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Hull East Yorksire
2 reviews
5 of 5 stars Reviewed December 4, 2013

It was good to smiling faces on arrival especially after a bad train journey to get there. This continued until we left. The meal on the evening was excellent and priced for all pockets as was the wine.

Every thing in the room was clean and fresh. Bathroom spotless.

I would uses this hotel every time I go to Nottingham.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western GB

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 17, 2013
Thank you for taking the time to post a review following your recent stay with us; we are pleased to hear that you enjoyed your time with us and look forward to welcoming you back again when you are next in the area.

Kind regards
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 2, 2013 via mobile

When we arrived we felt very welcomed by staff. Though getting to our room was a little confusing with no offer to be shown to room when we showed this confusion.

When we arrived in the room we were impressed with cleanliness and presentation of all areas including the bathroom. Room was very spacious and warm when we returned in the evening. Shower was slightly difficult to operate.

Night porter was very welcoming in the evening and a nice sight to behold.

Breakfast was nice with a good layout though the restaurant was a little claustrophobic. One hiccup was that while we were still eating a staff member began clearing our plates and cutlery.

Check out was quick and smooth and staff were helpful again.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 17, 2013
Thank you for taking the time to post a review following your recent stay with us; we are pleased to hear that on the whole you enjoyed your time with us and have passed on all of your comments to our team here. We look forward to welcoming you back again when you are next in the area.

Kind regards
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2013 via mobile

Stayed here a couple of months ago now and my opinion of the hotel overall is excellent.

On arrival, I was greeted at reception by Charming young lady who quickly checked me into my room. The room was spacious clean and most welcoming as fresh tea, coffie and biscuits were laid out beside the bed. The room Was definatly value for money and most of all I had a brilliant nights sleep which one ultimatly needs especially after a 4 hour flight!

The restaurant itself was loverly and the food is great, I ordered the Westminster burger which I strongly recommend. The girl (Nicolle) who served me was brilliant! Her attitude to waitressing came across as being very proffesional and her larger then life personailty makes her a credit to your hotel! I have stayed in many hotels in the past and many of the waitresses dont give you the time of day but she certainly did so thank you.

The only negative I have is the surrounding area. The hotel is placed on a very busy main road but is ideal for any one on business wanting to proceed easily to the town center or even the M1.

I wish to thankyou for a wonderful stay and hope to stay again soon,
James

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 17, 2013
Thank you for taking the time to post a review of your stay at the BEST WESTERN Westminster Hotel; we are pleased to hear that you enjoyed your time with us and have passed on your comments to our team. When you are next in the area we would love to welcoming you back.

Thank you again,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larbert
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2013

A fresh and extreemly frendly welcolm to this hotel. It is well situated and the room I had was well appointed with a comfy bed. The staff were excellent. Incredible value for money and convenient for Nottingham and the surrounding area.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western GB

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 17, 2013
Thank you for taking the time to post a review following your recent stay with us; we are pleased to hear that you enjoyed your time with us and look forward to welcoming you back again when you are next in the area.

Kind regards
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 14, 2013

I stayed here in October 2013 whilst on a hen do. The rooms were well presented, clean but way too stuffy! We tried opening windows to cool it down but nothing worked. The shower was rubbish, it was hot which was good, but it just trickled out and I had hold the shower head in my hand to get a proper wash. We didn't pay for breakfast so can't comment on that.
The floors in the corridors are extremely creaky, so I felt I had to tip toe around as not to disturb other guests.
The car park is very narrow, and one person from our party had her car bumped which has had to be fixed. Also, at 6am, one person from the party was woken up by reception and asked to move her car as a van couldn't get out. Some of us also has to park in disabled parking as there wasn't enough space.

Overall, the stay was average. Fine if you just want somewhere to sleep.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, November 18, 2013
Thank you for the review following your recent stay with us; we are sorry to hear that your time with us wasn't to your satisfaction. We have passed all of your comments onto our team and thank you again for taking time to post your feedback.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Devon
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2013

While on a course in Nottingham I stayed in the Westminster for 12 nights.
My room was small but comfortable.
What made the stay most enjoyable was the friendliness and helpful attitude of the staff.
I ate in the dining room each night and the food was very reasonably priced and of a good standard.
The staff in the dining room were wonderful.
Very friendly and nothing was too much trouble.
If you are looking for an up market hotel, this is not for you, however if you want a place with a homely and welcome ambience then I would suggest you stay here.

Room Tip: Choose the hotel for the location, ease of access to the hospital and town. Rooms are adequate Foo...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, November 18, 2013
Thank you for the review following your recent stay with us; we are pleased that you enjoyed your time here and have passed all of your comments onto our team. We look forward to welcoming you back again soon.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Westminster Hotel

Address: 312 Mansfield Road, Nottingham NG5 2EF, England
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #27 of 57 Hotels in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Westminster Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Less than 1 mile from Nottingham city centre, The Best Western Westminster Hotel offers both modern and traditional rooms. There is free on-site parking, free Wi-Fi and a free internet booth in reception.Beautifully converted from Victorian homes, each room is unique and features a flat-screen Freeview TV, free toiletries and tea/coffee facilities. The Carrington Bar and Restaurant prides it's self on home cooked food and is regarded as a favourite amongst locals and regular guests. 24 hour room service is available.We are linked with a local gym, swimming pool and golf courses. Health and beauty treatments are available on site at hotel every day, including massages and manicures.Nottingham Rail Station is an 5 minute drive away. Trent FM Arena and Nottingham’s main shopping areas are within a 5 minute drive. ... more   less 
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Also Known As:
Best Western Nottingham
Nottingham Best Western

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