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“Excellent for elderly relative.” 4 of 5 stars
Review of BEST WESTERN Westminster Hotel

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BEST WESTERN Westminster Hotel
3.0 of 5 Hotel   |   312 Mansfield Road, Nottingham NG5 2EF, England   |  
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Ranked #28 of 57 Hotels in Nottingham
Nottingham
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Excellent for elderly relative.”
4 of 5 stars Reviewed January 12, 2013

We needed an adapted room for an elderly relative over Christmas. The Westminster were most helpful. Before booking, the staff were more than willing to show us the ground floor disabled room, which although not huge, was a double room with all the adapted features needed by an 80 year old. It was this help that sold the room to us, as well as the reasonable price.
Excellent bathroom with walk in shower and emergency chords in both rooms.
There was also a flat path straight out from the room to the car park. However, this path was "round the back" and you have to go past the bins and back of the hotel, not too pleasant really.
However, this is a small point as my mother loved the room, the very helpful staff and the clean, well kept, traditionally decorated hotel generally.
Thank you to the reception staff on Christmas Day for welcoming us with such a warm greeting!!

Room Tip: Disabled guests would like this room for ease of access and helpfulness of staff.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, January 15, 2013
Thank you for your review following your stay with us over Christmas; we are glad that you felt welcome and enjoyed your room. All of your comments have been passed onto our team here and we look forward to welcoming you back again in the future.

Kind regards,
Michelle Bonehill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
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    69
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
london
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 1, 2012

Small hotel, dated building, but the staff and cleanliness were good.

Signage needs improving - you can do a circuit of the hotel before finding your room.

Free car parking though many of the spaces are difficult to access.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 7, 2012
Thank you for your review following your recent stay with us; all of your comments have been passed onto our team here and we look forward to welcoming you back when you are next in the area.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 27, 2012

My wife and I stayed over a weekend break for £48.00 per night, per couple B&B. The double room was small but adequate with an ensuite bathroom and shower over. The bath was small. The Hospitality tray had an abundance of tea and coffee incl. chocolate drinks. Clean towels were available everyday if required. Breakfasts consisted of a hot cooked self service bar with plenty of cereals and tea/ coffee on tap. ok if you like serving yourself. the food was good. Overall the stay was good as we only used the room as a 'dormitory'. A bar lounge was comfortable and served until late. Very good value for money.

Room Tip: The more you pay the bigger the room. Ours was small but suitable
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, December 7, 2012
Thank you for taking the time to post a review following your recent stay with us; we are glad that you and your wife enjoyed your time with us. We look forward to perhaps seeing you again when you are next in the area.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 19, 2012 via mobile

Never judge a book by its cover ! Great hotel, clean, friendly, good pub opposite with all the sport on !!
Staff ALL so friendly and always smiling. Makes a change!!
Floor boards need tightening up in corridors, and room keys need updating with key cards is a must !! Only a minor complaint,
Very good value, will stay again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, November 22, 2012
Thank you for your review; your comments have been passed onto our team here. We look forward to welcoming you back again when you are next in the area.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuneaton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2012

This Hotel is about 4 mins by taxi into the town centre. A good base for a night out or weekend away.

After checking into our room 101, I immediately noticed the room next to ours had a large group of girls laughing and talking very loud. I contacted reception who understood my need for peace and quite. They explained a hen party was in and there should only be 3 girls in that room. The staff spoke to the group immediately. They moved us immediately and efficently.

Our room was 116 king size in a lovey large room with bay window. The bathroom had a shower and bath, again very spaceous and very clean. Breakfast the following morning was self service. A very good selection of food types and drinks, again very clean.

The staff were very friendly, especially the young lady on reception Sat afternoon (17.11.12) and Maureen the restaurant manager.

I would highly reccommended this Hotel to any of my friends or family.

Thanks again to the staff!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, November 22, 2012
Thank you for taking the time to post a review following your stay with us; we are glad you enjoyed your time here. All of your comments have been passed onto our team here and we look forward to seeing you again.

Thank you again.
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2012

The place may look unprepossessing from the outside, but I was pleasantly surprised by the staff, presentation and value. While this may not win many awards, it was well located relaxed and value for money - I would be happy to stay here again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, November 22, 2012
Thank you for the review following your recent stay with us, your comments have been passed onto our team here and we look forward to welcoming you back again.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Sussex, England
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed at the Best Western Westminster in Nottingham for one night on a business trip and was impressed. The room was a bit small but more than adequate for a single, the bed was very comfortable and the flat screen TV with full Freeview was better than most hotel rooms. We eat in the restaurant and the fillet steak was superb and Breakfast was good. All staff that we had contact with were extremely friendly and welcoming. If I had a complaint I would have liked Sky Sports on the TV in the bar but you cant have everything.
Very good value.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, November 9, 2012
Thank you for your review; all of your comments have been passed onto our team here and we look forward to perhaps seeing you again in the near future.

Kind regards,
Michelle Bonehill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Westminster Hotel

Address: 312 Mansfield Road, Nottingham NG5 2EF, England
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #28 of 57 Hotels in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Westminster Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Less than 1 mile from Nottingham city centre, The Best Western Westminster Hotel offers both modern and traditional rooms. There is free on-site parking, free Wi-Fi and a free internet booth in reception.Beautifully converted from Victorian homes, each room is unique and features a flat-screen Freeview TV, free toiletries and tea/coffee facilities. The Carrington Bar and Restaurant prides it's self on home cooked food and is regarded as a favourite amongst locals and regular guests. 24 hour room service is available.We are linked with a local gym, swimming pool and golf courses. Health and beauty treatments are available on site at hotel every day, including massages and manicures.Nottingham Rail Station is an 5 minute drive away. Trent FM Arena and Nottingham’s main shopping areas are within a 5 minute drive. ... more   less 
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Also Known As:
Best Western Nottingham
Nottingham Best Western

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