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“TURNED OUT BETTER THAN WE HAD THOUGHT” 3 of 5 stars
Review of Holiday Inn Express Nottingham City Centre

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Holiday Inn Express Nottingham City Centre
3.0 of 5 Hotel   |   7 Chapel Bar | Maid Marian Way, Nottingham NG1 6JS, England   |  
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Ranked #40 of 57 Hotels in Nottingham
England
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
“TURNED OUT BETTER THAN WE HAD THOUGHT”
3 of 5 stars Reviewed June 16, 2013

We stayed here for one night as we were going to a concert at the Royal Centre and it was very near the Royal Centre and pubs/restaurants. Checking-in was very slow, just glad there were only two people in front of us. The room was clean (except for the carpet which was very stained). The décor was poor and dated. The bed was comfortable. Breakfast was good. We were very worried to see a Hen Party and Stag Party checking-in as we went out but we needn't have worried as there was no noise either from other guests or from the outside street so we slept very well.

Room Tip: We asked for a quiet room and it was quiet.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysDerby, General Manager at Holiday Inn Express Nottingham City Centre, responded to this review, June 19, 2013
Thank you so much for taking the time to write such a positive review and the team are very pleased you enjoyed your stay with us.

I have taken on board your feedback regarding the carpet as this helps us with our improvement program.

Again Thank you for your review and time
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406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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East Sussex, England
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 28, 2013

I have been looking for a sensibly priced hotel in Nottingham for five years, we stay for one night four times a year and this hotel is probably the worst we have stayed in. The parking is 200 yards away and reeks or urine. The situation is very central, the bedrooms are adequate but nothing special but the worst of all is the breakfast, a choice of powdered scrambled eggs, baked beans and cheap sausages and the coffee is out of a machine. They have cut costs but don't seem to have passed those savings on to the gu.ests. There is no restaurant but there are plenty close by. Must carry on looking as we wont be staying there again

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Nottingham City Centre, responded to this review, June 12, 2013
Dear geedeebee,

Thank you for your recent stay with us and reviewing our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am sorry that your stay was negatively affected by the parking condition and if the breakfast served did not meet your liking. Rest assured that these issues will be addressed and your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests.

Regards,

Pam G
Case Manager
IHGCare
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Newcastle Under Lyme uk
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 27, 2013

We stayed for a Saturday night in May. The hotel is ideally situated for a stay in the city of Nottingham. The rooms are basic but have everything you need and are clean and comfortable. You can request items from reception that you may have forgotten such as razors etc. The staff were extremely friendly and helpful. They made us feel very welcome. It is a busy city centre hotel so do expect hustle and bustle, but once we were in our room it was peaceful. The breakfast is no frills self service but is more than adequate to set you up for the day. Would definitely go back to this hotel again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysDerby, General Manager at Holiday Inn Express Nottingham City Centre, responded to this review, June 12, 2013
Dear Guest
Thank you for your review, and I am pleased to hear that you enjoyed your stay with us. I am pleased you felt so welcome and gla dyou had a nice peaceful stay, as you stay we are in the very heart of the City so all the action happens around us but we do have triple glazing to ensure a good nights sleep. I was also pleased to hear that had our complimentary breakfast and that you found it to be more than adequate to "get you going for the day ". We look forward to welcoming you back to our hotel in the near future.
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Norwich, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 26, 2013

Now stayed for a week on two occasions. Great location. Very accommodating and friendly staff. Comfortable and quiet room. Breakfast lets it down - no frills! Why oh why are the sausages so dreadful - not sure there's any meat in them. Otherwise a great value, central hotel.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysDerby, General Manager at Holiday Inn Express Nottingham City Centre, responded to this review, June 12, 2013
Thank you for taking the time to write your review, and I am glad to hear that you have enjoyed both your stays with us. It is a "no frills" Complimentary breakfast, however, I will look into the sausages.

Many thanks
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Coventry, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 21, 2013

We have stayed here twice recently and both times the service is all round very good value. The early booking rate is very extremely reasonable and includes a self service not frills breakfast.(For the price do not expect fresh cooked eggs and brewed coffee, go elsewhere if that's your requiremwents). The rooms are basic but comfortable and clean, so for the price room rate all in all very good value. I would also like to add how polite, helpful and courteous the staff are.

Room Tip: Central location makes great access to all the shops, bars and the Capital Arena is also only 10 min...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysDerby, General Manager at Holiday Inn Express Nottingham City Centre, responded to this review, June 12, 2013
Thank you for your very kind review, and we are so pleased to hear that you have enjoyed your stays with us. The Complimentary breakfast, is limited service, but it does offer a choice of fruits and joghurt, cerels, pastries, eggs, beans and sausages, and hot and cold beverages.

Thank you for your very kind words regarding the staff, I have the honour of being their GM for the last three months and I took think they are a wonderful group, who are always happy, and helpful.

It is a great location in the heart of the city and with all the bars and clubs close by make it a popular place, but I do hope to welcome you to our hotel in the near future.
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england
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 28, 2013

stayed at this hotel 26 april 2013 until 28 `great location very clean and good breakfast car parking is a two minute walk away it would normally cost 26 p0unds for 48 hours but it cost me 17 pounds as this is discounted when you stay at this hotel take your ticket to reception on arrival they will validate it and pay at car park when you leave i think the staff need more training
iasked for abrandy at the bar they bothed looked at each other then i realised they were not english i had to show them what brandy was, but they were very nice would stay there again

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDaysDerby, General Manager at Holiday Inn Express Nottingham City Centre, responded to this review, June 24, 2013
Thank you for taking the time to write your review and we are pleased you enjoyed your stay.

We do hope you will have the opportunity to visit us again
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

Booked two rooms for a weekend in April. Good value for money and great to have breakfast included. Rooms were clean and comfortable and the location was pretty close to everything. Same sort of standard as Premier Inns-does what it says on the tin and all in all excellent value. Only real negatives were that the beds weren't very comfortable (but not unbearable) and there is no parking on site, but there is a car park just around the corner and fees are discounted at the hotel reception.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Nottingham City Centre

Address: 7 Chapel Bar | Maid Marian Way, Nottingham NG1 6JS, England
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #40 of 57 Hotels in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Nottingham City Centre 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Holiday Inn Express Nottingham is located in the stylish Chapel Bar area, just off Market Square, the hotel is ideally located for all of the city center attractions, businesses and events. The hotel is within walking distance of the Capital FM Arena, National Ice Centre, Theatres, Universities, concert venues and tram, train and bus terminals. Donington Park and Sherwood Forest are easily reached by car. The hotel is set alongside pavement cafes and bars and offers the opportunity to experience the vibrant Nottingham night life. Those customers needing a quiet night will find the hotel glazing to be very effective in keeping the external noise out. Whether your visit is for business or leisure the hotel team will do all they can to ensure that you have a pleasant, comfortable and trouble free stay. The Holiday Inn Express Nottingham features a contemporary late night bar bar and a complimentary breakfast for all of our customers. ... more   less 
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Also Known As:
Holiday Inn Express Nottingham City Centre Hotel Nottingham
Holiday Inn Nottingham

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