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“Perfect place for short stay with dogs” 4 of 5 stars
Review of BEST WESTERN Bestwood Lodge Hotel

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BEST WESTERN Bestwood Lodge Hotel
3.0 of 5 Hotel   |   Bestwood Country Park, Nottingham NG5 8NE, England   |  
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Ranked #34 of 59 hotels in Nottingham
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect place for short stay with dogs”
4 of 5 stars Reviewed May 27, 2013

Stayed here for one night only last Friday. Had both our flatcoat retriever dogs with us and stayed with them in double room on first floor. Hotel exceeded our expectations. Dinner in restaurant very good and agree with previous reviewer - bar one of most attractive ever for a pre-dinner drink! Gothic architecture and history of place fascinating. Grounds perfect for walking dogs. Had huge fun playing hide and seek with dogs in maze...makes that late night last trip to garden highly enjoyable!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager17, Manager at BEST WESTERN Bestwood Lodge Hotel, responded to this review, June 4, 2013
Thank you for your kind words with regards your recent stay. I am pleased that you enjoyed your stay and we look forward to welcoming you back in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
scotland
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 26, 2013

Lovely location & historic building but I would have thought that Best Western could do better than this. The staff are lovely really helpful & kind. The rooms are pretty awful & need major redecoration. We were in room 23 the carpet was threadbare in one part, the bathroom was grim & slightly smelly. The shower was pathetic as was the hairdryer. There were large damp patches on one wall.There are steep stairs to the bedrooms & I think that staff should routinely carry bags up for the guests - they do offer but I doubt guests realise how steep the stairs are until they start the ascent!
It's obvious that the main moneymaker are weddings & meetings - the downstairs toilets are lovely but no money seems to have been spent on the bedrooms. The grounds are gorgeous & could be so much nicer if Best Western would pay a gardener or two - there is a neglected arboretum with some gorgeous trees & an old Chinese garden which is equally neglected. As I mentioned earlier the staff try really hard to do their best & are very attentive. We would probably stay there again as we have 2 dogs (they sleep in the car) so we do not stay in city centre hotels. I note the manager doesn't comment on the trip advisor comments which says it all....

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager17, General Manager at BEST WESTERN Bestwood Lodge Hotel, responded to this review, May 27, 2013
Thank you for your feedback regarding your recent stay. I am truly sorry to read that you were disappointed with some elements of your stay. Thank you for your kind words with regards the Hotel staff and we hope to welcome you back should you return to Nottingham.
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Chesterfield, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 22, 2013 via mobile

Recently stayed here overnight whilst on a one-day conference. The hotel certainly has history and character and has seen some investment in certain areas, other parts of the building are looking a little sad. I can only guess at the maintenance costs to keep this building in A1 condition I'm guessing the current owners are not willing or able to completely commit to the project.

I stayed in room 10 - which was comfortable enough but corridor noise was certainly noticeable. The staff were on the whole friendly ... A breakfast waitress called Wendy was very jolly and stood out over the others. The real problem was in the kitchen - very slow service with only just above average food. Our vegetables arrived a full 20 minutes after most of the main courses - some at our table had finished before others were even served. The restaurant didn't appear busy and there seemed to be plenty of staff - we had to order ahead so the kitchen knew what we wanted - so not sure what the problem was. Breakfast in the morning was a little above office canteen standard - kind of what you'd expect for a 3 star hotel.

All in all a perfectly acceptable venue if you need a stay in the Nottingham area .... It was clean and comfortable. saying that, not sure I'd rush back with the wife - I certainly would be planning on eating out if I returned.

Stayed May 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager17, General Manager at BEST WESTERN Bestwood Lodge Hotel, responded to this review, May 27, 2013
Thank you for taking time to review our Hotel and for leaving feedback with regards your stay. We take all guest comments seriously and I can assure you that I will be making an investigation into some elements of your stay. I hope that we can welcome you back in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 16, 2013

Good points

Really lovely building
Nice location
Nice staff
Good bedroom
Lets your dog stay
Reasonable price

Bad points

Freezing cold (heating was not even on low) anywhere in hotel
If you have any walking difficulties (check where your room is) we walked so far through so many doors, along corridors and up narrow stairs to reach our room

Room Tip: Ask where your room is situated first as some are very far from main hotel building
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Top Contributor
145 reviews 145 reviews
25 hotel reviews
Reviews in 64 cities Reviews in 64 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 13, 2013 via mobile

Perfectly adequate but getting a little tired. Staff friendly and was told the grounds around were lovely - unfortunately it was rather cool and raining so were unable to check this out. Was disappointed to find I had to hump my suitcase up two flights of stairs as there was no lift and no help offered. Breakfast good.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 9, 2013

Friendly staff nice historic building and grounds good breakfast and carparking. Small rooms but clean and well maintained. Small shower (not for the fuller figure). Stairs to negotiate to rooms Otherwise okay. Good bar area.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scarborough
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Had a great time, The hotel and grounds are stunning, the staff couldn't have been nicer or more helpful and the food is yummy too.
It was lovely to relax with our dog at our feet and just enjoy the surroundings.
I am in a wheel chair and although there is no lif,t the little stairlift they do have was slow but did the job. We had a lovely time, thank you.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Bestwood Lodge Hotel

Address: Bestwood Country Park, Nottingham NG5 8NE, England
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #34 of 59 hotels in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Bestwood Lodge Hotel 3*
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Also Known As:
Best Western Bestwood Hotel Nottingham
Best Western Nottingham
Nottingham Best Western

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