This may look a little unfair as this was the hottest day (so far) of the year, but this was an awful experience. A single room under a flat roof it was oppressively hot. One small window and a tiny portable electric fan was all that gave relief from the heat. It was slightly cooler in the corridors and in the dining room, but only just. Now the owners were a very nice and personable couple but this is a business, not a charm contest. If your rooms cannot be properly ventilated or cooled either do something about it or don't let them out in hot weather. If the roof leaked when it rains you wouldn't use the room. If it was 5 degrees below you'd put extra heat in there. Buy an air conditioner!
Otherwise, nice looking building from the outside. This is it's best point and you don't have to pay to look at it. Inside it is dated, but it is clean and well looked after. Food in restaurant nothing special. Please don't say that food is locally sourced when it is patently obvious that virtually all breakfast items are bulk catering supplies.
This is the first time I've stayed anywhere and counted the hours to when I could leave. 'Terrible' doesn't come close.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear guest , We are sorry that you had a very unpleasant experience in our hotel and would like to apologise sincerely for this. As hotel owners we are always disappointed when guests do not make their views known whilst at the hotel, as in this way we can make an adjustment to make your stay more comfortable. You did stay 2 nights in our hotel, and if after the first night you had made your concerns known, we could have moved you to another, cooler room. We also do have a portable air conditioning unit which we can place in rooms where guests have a problem with the temperature.
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Whilst we do purchase some of our food from major national catering suppliers, well over half of our purchases are made in the Northampton area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.